Community Assistant Manager - Mellmanor Apartments
About The Position
The Community Assistant Manager supports the Community Manager in the administrative, leasing, financial, and maintenance functions involved in operating an income-producing property. This is a training role intended to prepare the Assistant Manager for future opportunities as a Community Manager. The role represents management company policies, models expected conduct for peers, and helps ensure compliance with California landlord-tenant laws and company standards. The Assistant Manager supports the on-site team, resident services, leasing and marketing, financial reporting, property inspections, and operational compliance. They may assume management responsibilities when the Community Manager is absent and work under the Community Manager’s guidance on matters such as delinquent accounts and eviction proceedings.
Requirements
- At least two years of property management, leasing, or related experience.
- Proficiency with Microsoft Office Suite and property management software.
- Strong understanding of California landlord-tenant laws, Fair Housing standards, and local regulations.
- Strong communication, organizational, and leadership skills.
- Ability to problem-solve and adapt to changing priorities.
- Commitment to excellent customer service and resident satisfaction.
- Knowledge of basic accounting principles and operational best practices.
- High attention to detail.
- Proactive, growth-oriented, well-organized, disciplined, and self-sufficient.
- Strong communication skills and comfort with technology.
Responsibilities
- Provide support and guidance to the on-site team and address operational challenges.
- Assume management responsibilities when the Community Manager is absent.
- Ensure compliance with Fair Housing and other applicable regulations.
- Work with the Community Manager to learn and support property operations, including administrative and financial duties.
- Help develop a cohesive on-site team that reflects the organization’s professionalism and quality.
- Inspect common areas, apartment units, and grounds for cleanliness, safety, and compliance with California building and health codes.
- Assist with move-in and move-out administration, including apartment inspections.
- Understand and support financial and operational reporting requirements.
- Collect rent and ensure timely deposits of income in accordance with California laws.
- Serve non-payment notices and follow up on delinquent accounts; coordinate eviction proceedings when necessary under the Community Manager’s guidance.
- Maintain compliance with company accounting standards, including weekly and monthly reports.
- Respond to inquiries, conduct property tours, and promote available units and property amenities.
- Complete and maintain accurate leasing documents in compliance with Fair Housing laws.
- Monitor competing properties and market conditions and recommend pricing adjustments and marketing strategies.
- Support resident retention, including lease renewals and community engagement activities.
- Respond promptly and professionally to resident service requests and concerns and maintain strong resident relationships.
- Ensure maintenance requests are completed within 24–48 hours and notify residents of delays.
- Help prepare security deposit dispositions promptly after move-out in compliance with California law.
- Support compliance with Fair Housing, ADA, and California landlord-tenant laws.
- Support company policies concerning safety, injury prevention, and environmental hazards.
Benefits
- Medical, dental, and vision insurance.
- Flexible Spending Account (FSA) for healthcare and dependent care expenses.
- Company-paid life insurance.
- Paid vacation, sick leave, and holidays.
- Career growth opportunities.
- Work-life balance support.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
