Assistant Community Manager

Morgan Properties • Rochester, NY

1d

About The Position

Morgan Properties is seeking an Assistant Community Manager to support smooth community operations and create positive resident experiences, potentially across multiple sites. The role involves serving as a primary contact for residents and visitors, assisting with tours and move-in and move-out processes, maintaining community quality and safety, and providing administrative support.

Requirements

• At least 2 years of experience in customer service or a related field.
• Excellent communication and interpersonal skills.
• Ability to problem-solve and stay organized in a fast-paced environment.
• Valid driver’s license and willingness to drive between communities if needed.

Responsibilities

• Serve as a friendly main point of contact for residents and visitors.
• Respond to resident needs with empathy and professionalism.
• Conduct community tours for walk-ins and tours scheduled by the Regional Sales Team.
• Support move-ins and move-outs to help create a seamless experience.
• Escalate resident concerns to leadership as needed.
• Inspect homes before move-in to ensure quality.
• Walk the property and flag maintenance or curb appeal issues.
• Assist in planning and executing resident events.
• Help ensure safety standards and community policies are followed.
• Keep resident records accurate and up to date.
• Assist in preparing community reports.
• Support day-to-day administrative tasks as assigned.

Benefits

• $24.00–$27.00 per hour
• 20% apartment rental discount
• $300 Morgan Essentials paid quarterly
• Renewal commissions
• Education/tuition reimbursement
• Medical, dental, and vision insurance
• Life and AD&D insurance
• 401(k) retirement plan with company match
• Generous paid time off, including 10 holidays per year and sick leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed