Assistant Community Manager

ORION REAL ESTATE SERVICES INC•Richmond, TX

11d•Onsite

About The Position

The Assistant Community Manager assists the Community Manager with the overall management of a multifamily property, including financial and accounting matters, leasing, marketing, and resident relations. The role supports administration and supervision of the property and assumes the Property Manager’s duties and authority in the immediate supervisor’s absence, in accordance with company and property guidelines. During the Community Manager’s absence, the Assistant Community Manager supervises the entire onsite staff.

Requirements

High school diploma or equivalent required.
Knowledge of multifamily property management and one year of experience in the field.
Background in multifamily leasing, accounting, marketing, and customer service, or a combination of accounting skills or education with customer service experience.
Supervisory skills sufficient to manage team members in the Community Manager’s absence.
Ability to read, write, and communicate effectively.
Ability to interact professionally with residents, vendors, contractors, and clients.
Mathematical skills.
Proficiency with office equipment, property management software, and Microsoft Office.
Basic knowledge of Fair Housing Laws, OSHA requirements, EEOC laws, and local, city, and state ordinances.

Nice To Haves

College degree preferred.
National Apartment Leasing Professional (NALP) certification preferred.
Certified Occupancy Specialist (COS) certification preferred.
Tax Credit Specialist (TCS) certification preferred.
Housing Quality Standards (HQS) certification preferred.
Uniform Physical Condition Standards (UPCS) certification preferred.
LIHTC training preferred.

Responsibilities

Use the approved lease and credit reporting application.
Process payments according to company policy.
Track late payments and apply late charges according to company policy.
Send late notices and inform the Property Manager according to company policy.
Handle NSF and returned checks according to company policy.
Follow up on delinquencies and complete collections by the established close-out date.
Process evictions and proceed through the judicial system according to company policy.
Complete final account statements according to company policy.
Send collection files to the appropriate agency within 30 days of move-out.
Assume the Property Manager’s duties and authority during the immediate supervisor’s absence, following company and property guidelines.
Perform functions related to multifamily property leasing, marketing, and resident relations.
Supervise the entire onsite staff during the Community Manager’s absence.
Perform other duties as assigned.