Assistant Community Manager

CCMC•Loxahatchee, FL

13d•Onsite

About The Position

CCMC is a community management company specializing in master-planned communities. The Assistant Community Manager supports the Community Manager with daily business operations and helps uphold community standards in accordance with governing documents, the CCMC management contract, and applicable laws. The role includes resident service, community compliance, project and vendor coordination, assessment collection support, design review, and oversight of certain site staff and grounds services teams. The position involves regular interaction with residents and committee volunteers and attendance at Board and Committee meetings. The role requires a full-time schedule and may occasionally involve work after hours and on weekends. Candidates must pass a pre-employment drug screen, driving record review, and background check. A CAM license is preferred and is required within 90 days of hire in Florida, Georgia, and Nevada. Where driving is required, employees must maintain a valid license, a clean motor vehicle report, and current automobile insurance at statutory limits.

Requirements

Effective leadership, organizational, and conflict-resolution skills.
At least 2 years in an office environment, preferably in community management or similar experience.
Ability to communicate effectively orally and in writing, excellent telephone etiquette, and commitment to high-quality customer service.
Ability to multitask; highly organized, detail-oriented, and self-starting.
Proficient computer skills in a Windows environment.
Stable means of transportation, a valid driver’s license, and vehicle insurance; standard mileage reimbursement is provided.
Ability to work a full-time schedule and occasionally work after hours and on weekends.
Must pass a pre-employment drug screen, driving record review, and background check.
Where driving is required, maintain a valid state driver’s license for the vehicle class, a clean motor vehicle report, and current automobile insurance at statutory limits; notify Human Resources immediately of changes to motor vehicle standing.

Nice To Haves

Two to three years of industry experience in a Community Manager or Assistant Community Manager role.
CAM license preferred; required within 90 days of hire in Florida, Georgia, and Nevada.

Responsibilities

Support the Community Manager with daily business operations and uphold community standards under governing documents, the CCMC management contract, and applicable laws.
Conduct monthly inspections using online programs; track, document, and notify homeowners of compliance issues weekly; and ensure common areas are safe and clean.
Provide information, assistance, materials, and education to new and existing homeowners about Association living and the impact of Deed Restrictions.
Oversee projects as directed by the Community Manager and act as liaison to service contractors and vendors.
Serve as the onsite point of contact for assessment collections and monitor payment arrangements.
Collaborate with collection attorneys and accounts receivable representatives on assessment collections.
Work directly with the Design Review Committee on the Design Review process.
Oversee certain site staff and grounds services teams.
Interact daily with community residents and committee volunteers.
Attend Board and Committee meetings.