Assistant Community Manager

Morguard Residential•Tampa, FL
•Onsite

About The Position

Morguard is hiring a full-time Assistant Community Manager for an apartment community in Tampa, Florida. The role supports onsite property management operations and is intended as a training ground for promotion to Community Management. The Assistant Community Manager helps motivate the onsite team, steps in when needed, completes projects, provides resident service, and supports rent collection, accounting, leasing, and lease renewals. The position also serves as the person in charge when the primary manager is absent. The schedule varies and is up to 40 hours per week. The leasing office is open Monday, Tuesday, Thursday, and Friday from 8:30 AM to 5:30 PM; Wednesday from 8:30 AM to 7:00 PM; and Saturday from 10:00 AM to 5:00 PM. Employees must be available during these hours and may work up to two Saturdays per month, particularly around rent collection at the beginning of the month. Some weekends and early evenings are required. Employees who work Saturday receive a business day off that week. Overtime, when necessary, is compensated at time and a half. The Community Manager will try to accommodate advance time-off requests and scheduling flexibility. Morguard describes itself as a fully integrated real estate company that invests in multifamily properties across North America. It emphasizes a culture of respect, health and safety, and equal opportunity.

Requirements

  • At least two years of property management experience.
  • A high school diploma.
  • A positive can-do attitude, professionalism, enthusiasm, and willingness to learn.
  • Strong marketing and leasing experience.
  • Thorough knowledge of applicable federal and state Fair Housing laws.
  • Strong financial reporting, organizational, and accounting skills, with close attention to detail.
  • Computer proficiency and familiarity with Entrata or Onesite, Microsoft Excel, and Microsoft Word.
  • Resolve to provide prompt and friendly service.
  • Availability for the stated office hours, including up to two Saturdays per month; some weekends and early evenings are required.

Nice To Haves

  • Bachelor's or associate degree.
  • Alternatively, one to three years of direct multifamily property management experience together with a professional designation such as CAM, ARM, or CPM.
  • Bilingual Spanish skills.

Responsibilities

  • Collect and post rent each month.
  • Assist with resident work order requests and other resident concerns.
  • Conduct follow-up activities with new and current residents as needed.
  • Maintain positive working relationships with residents, vendors, and contractors.
  • Assist with onsite leasing and lease renewal efforts.
  • Walk and inspect the property.
  • Perform a significant portion of onsite accounting functions, including rent collection and accounts payable/accounts receivable reconciliations.
  • Provide high-quality resident service and fulfill resident service requests through Maintenance Technicians and other service associates.
  • Act as the person in charge when the primary manager is not present.
  • Support property management operations, complete projects, and help motivate the onsite team.

Benefits

  • Employer-provided medical insurance options.
  • Work-life balance support, including time off for Summer Hours, vacation, personal leave, sick leave, and paid holidays.
  • Education reimbursement program.
  • Dollar-for-dollar matching 401(k) savings plan with immediate vesting.
  • Opportunity to live onsite within the portfolio with an employee housing discount, subject to availability.
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