Assistant Community Manager

Stonemark Management LLC•Summerville, SC

About The Position

The Assistant Community Manager assists the Community Manager with the day-to-day operation of the community and management of the property, including administration, leasing, accounting, bookkeeping, service, and resident relations. The role carries out supervisory responsibilities in accordance with organizational policies and applicable laws, which may include interviewing, hiring, and training employees; directing work; appraising performance; and addressing complaints and problems.

Requirements

Must have a South Carolina Property Manager License (SC PM License).
Associate's degree or equivalent from a two-year college or technical school, plus one to three years of related accounts payable/receivable experience; or an equivalent combination of education and experience.
Excellent people skills.
Strong team-player abilities and good communication skills.
Ability to manage time and set priorities.
Knowledge of bookkeeping, business math, accounting, management, and marketing.
Computer literacy and ability to use office equipment, including a typewriter and calculator.

Nice To Haves

Leasing experience.
Management training.
Sales experience.
A real estate license may be required in some states.

Responsibilities

Pre-qualify prospective residents, show apartments, and lease apartments.
Perform community bookkeeping, including posting rental payments, coding and paying invoices, preparing monthly apartment billing, accounting for petty cash disbursements, adjusting and settling delinquent accounts, preparing late notices, and filing evictions.
Develop apartment-leasing marketing strategies and establish goals for Leasing Associates.
Provide resident services, resolve day-to-day problems, and maintain good relations with residents.
Complete forms and reports on time, including weekly community overview and status reports and the monthly report of financial activities.
Enter new lease information, including terms, rent amounts, and demographic information.
Monitor the Lease Expiration Report.
Shop competing properties and prepare a monthly Market Survey.
Inspect vacant apartments for damage and cleanliness in accordance with Move-In/Move-Out Procedures.
Develop ideas to improve operations and profitability.
Approve legal procedures concerning delinquent accounts, monthly rental-account billing, authorized routine purchases, and weekly and monthly activity reports.
Develop or review and submit to the Community Manager for review and approval invoice payments and security-deposit refunds, bad-debt write-offs, short- and long-term marketing strategies, community improvements, and resident requests contrary to company policy.
Carry out supervisory responsibilities, potentially including interviewing, hiring, training, planning and assigning work, directing employees, appraising performance, rewarding or disciplining employees, and resolving complaints and problems.