Assistant Program Manager
About The Position
CRJ’s Disabilities Services supports adults with developmental or intellectual disabilities through specialized residential and day programs in Massachusetts and New Hampshire. The Assistant Program Manager helps create a safe, supportive, and empowering environment for individuals in a group home. The role coordinates and supervises daily program functions, including staff oversight, residence upkeep, and implementation of individual treatment plans. It also supports residential programming, maintains records, helps train employees, manages program funds and client finances, and provides medication and emergency support as needed.
Requirements
- High school diploma or GED required.
- Strong interpersonal and communication skills.
- Ability to remain calm and compassionate in challenging situations.
- Prior experience with electronic documenting and report writing.
- Valid driver’s license and reliable transportation.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Excellent problem-solving and emergency-response skills.
Nice To Haves
- Associate or bachelor’s degree in human services or a related field.
- Prior experience working in behavioral health or residential settings.
Responsibilities
- Coordinate and supervise daily programmatic functions, including staff supervision and oversight, residence upkeep, and implementation of individual treatment plans.
- Ensure complete and appropriate individual records are maintained in accordance with funding-source regulations and Community Strategies policies and procedures.
- Oversee the development and implementation of behavior plans, ISP objectives, and other aspects of residential programming.
- Participate in training new employees.
- Manage program funds and supervise clients’ personal finances.
- Dispense medications as needed in accordance with MAP requirements.
- Engage in upkeep of the residence.
- Ensure adequate program coverage and supervision.
- Carry out duties and responsibilities in a supportive and professional manner.
- Attend appropriate meetings as directed.
- Conduct physical restraints as needed.
Benefits
- Medical coverage for eligible employees.
- Dental coverage for eligible employees.
- Vision coverage for eligible employees.
- Paid time off and holidays.
- Life and disability insurance.
- Retirement plan with a company match.
- Tuition assistance.
- Employee assistance program.
- Training and professional development opportunities.
- Voluntary benefit options.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
