Assistant Program Manager

Justice Resource Institute•Waltham, MA

About The Position

JRI’s Developing Abilities program supports people with disabilities in community homes and apartments and offers job training, supported employment, day habilitation, and therapeutic and social supports. The Assistant Program Manager provides supervision and oversight to a residential program for individuals with developmental disabilities. The role includes coordinating staff and payroll processes, managing program funds and records, supporting the development and implementation of ISP strategies, communicating with service providers and families, and supervising and training direct care staff. The position also provides on-call assistance and supervision after hours and on weekends.

Requirements

  • Must be 21 years or older.
  • At least 2 years of experience working with people with developmental disabilities.
  • Ability to obtain MAP, First Aid, CPR, and CPI certification.
  • Ability to communicate effectively and professionally in oral and written form.
  • Valid driver’s license and ability to drive an agency vehicle.
  • Background and driving record checks will be performed.

Nice To Haves

  • Bachelor’s degree in Psychology, Social Work, or a related Human Service field is preferred.

Responsibilities

  • Provide supervision and oversight to a residential program for individuals with developmental disabilities.
  • Prepare staff schedules and payroll reports.
  • Manage program petty cash funds.
  • Complete and maintain internal and external documentation, including health care assessments, appointment forms, and healthcare records.
  • Manage individuals’ case records and other record-keeping systems.
  • Assist with developing and implementing ISP support strategies.
  • Communicate with other service providers, guardians, and families.
  • Supervise program staff, provide performance feedback, and deliver hands-on training, including formal training on healthcare issues.
  • Supervise and delegate duties to direct care staff.
  • Implement behavior plans and guidelines and train staff on them as needed.
  • Provide on-call assistance and supervision to program staff after hours and on weekends.

Benefits

  • $2,000 bilingual bonus for new hires who fluently speak a second language other than English and use it to serve clients.
  • Reimbursement for registration costs and annual fees for professional licenses required for work.
  • Blue Cross medical benefits and Delta Dental benefits.
  • 401(k) match up to $800 per year and a pension after 5 years of employment.
  • Tuition reimbursement up to almost $4,000 per year and discounted tuition rates at select partner colleges and universities.
  • Wellness benefits, including employee engagement groups, self-care resources, and an Employee Assistance Program.
  • Up to 19 days of paid time off in the first year for full-time employees.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service