Assistant Community Manager - 51/52

Lakeshore Employment•Deerfield Beach, FL

2d•Onsite

About The Position

Lakeshore Management is seeking a motivated, results-oriented Assistant Community Manager to support the daily operations of its Country Knolls and Highland Village communities in Pompano Beach, Florida. The role focuses on sales performance, revenue growth, occupancy, operational compliance, safety, and providing residents with a high-quality experience. Under the direction of the General Manager and/or Community Manager, the position provides administrative and operational support across resident relations, rent collection, compliance, safety, sales, and marketing. In the Community Manager’s absence, the Assistant Community Manager may assist with day-to-day operations as directed. The position has no supervisory responsibilities. The Assistant Community Manager supports operational and financial performance, occupancy and sales efforts, resident relations, property maintenance and safety, compliance, and community projects. The role requires flexibility to work Saturdays, respond to on-call or after-hours emergencies, and travel for company training and events once per quarter, including occasional overnight travel. This is a non-exempt position with hourly compensation of $17.75–$20.00 plus variable compensation, based on experience.

Requirements

3–5+ years of experience in property management, sales, or operations.
High school diploma or equivalent required.
Strong communication, organization, and problem-solving skills.
Ability to manage multiple priorities in a fast-paced environment.
Experience working with performance metrics and goals.
Flexibility and willingness to work Saturdays.
Availability for on-call and after-business-hours emergencies.
Flexibility and availability to travel for company training and events once per quarter, including occasional overnight travel.
Ability to meet the position’s physical requirements: occasional exposure to wet or humid conditions and outside weather, frequent walking, and occasional lifting of packages up to 20 pounds.

Nice To Haves

Prior leadership or supervisory experience.
Bachelor’s degree.
Property management or real estate certifications.
Fair Housing knowledge.
Bilingual English/Spanish skills.

Responsibilities

Support daily operations, including budgeting, rent collection, expense control, and vendor management.
Monitor key performance indicators, including occupancy, revenue, delinquency, and expenses.
Maintain curb appeal, property standards, and operational efficiency.
Help prepare and submit required financial and operational reports.
Support marketing, leasing, and home sales activities to drive occupancy.
Manage prospect activity, including lead follow-up, appointment setting, tours, and closing support.
Carry out outreach strategies to generate traffic and improve conversion.
Oversee lease renewals and resident-retention efforts; track pipeline activity and adjust strategies to meet goals.
Serve as a point of contact for residents, addressing concerns and resolving issues professionally and promptly.
Promote a positive and welcoming community environment.
Support hiring, training, and development of team members; help set expectations and encourage accountability for performance.
Coordinate with maintenance staff and vendors to keep the property well-maintained, safe, and compliant.
Enforce community rules and company policies.
Support oversight of home inventory, installations, and capital projects, including timely completion within budget.
Support continuous improvement of community assets.
Perform duties in accordance with company policies, procedures, and applicable local, state, and federal laws; take on additional duties and assignments as needed.