Assistant Manager(05195) - 36801 State Rd 52

Domino's Franchise•Dade City, FL

About The Position

The Assistant Manager is responsible for everything that happens during a shift, including the success of the store and its staff. The role involves supporting and training the team, setting an example, following all policies and procedures, and helping drive sales, customer satisfaction, and profitability. The position offers opportunities for career progression, including advancement to general manager and potentially franchise ownership. The Assistant Manager performs operational duties such as managing staffing, paperwork, inventory, cash, food, cost controls, schedules, store cleanliness, marketing, and customer relations. They also operate equipment, stock and prepare products, process telephone and in-person orders, complete inventory paperwork, and clean the equipment and facility. Work includes standing for most tasks, walking short distances, lifting and carrying supplies, pushing or pulling trays, occasional climbing, bending, crouching, and continuous reaching and hand use. Conditions may include varying or adverse weather outdoors, temperatures ranging from 36 degrees in the cooler to 90 degrees or higher in some work areas, food odors, cornmeal dust, cramped spaces, hot equipment and surfaces, sharp edges, and moving mechanical parts.

Requirements

  • Ability to follow all policies and procedures and maintain quality-control standards.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders over the phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to lift and handle deliveries weighing up to 50 pounds.
  • Ability to differentiate between hot and cold surfaces and perform tasks requiring depth perception, near and mid-range vision, talking, and hearing.

Responsibilities

  • Take responsibility for all activities during the shift, including cost, inventory, and cash controls and customer relations.
  • Set an example for the crew and follow all policies and procedures while expecting the same from team members.
  • Support and train team members and help them improve their performance.
  • Manage staffing, paperwork, food management, schedules, store cleanliness, marketing, and profitability.
  • Operate equipment; stock ingredients and supplies; and prepare products.
  • Receive and process telephone orders and communicate with customers and coworkers in person and by phone.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Maintain attendance and punctuality and arrange transportation to and from work.
  • Meet quality-control standards and provide great customer service.
  • Unload deliveries using a hand truck and move supplies to storage and work areas.
  • Perform physical tasks including standing, walking, lifting, carrying, pushing, pulling, climbing, bending, crouching, reaching, and continuous hand use.
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