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Account Manager- SMB Business Sales

Cellco Partnership•Huntsville, AL
•Onsite

About The Position

The Account Manager sells business solutions to small and medium-sized businesses in the 1–19 employee segment. The role combines prospecting for new business with retaining, managing, and growing existing accounts. The Account Manager consults with customers to understand business challenges, recommends tailored technology solutions, and helps customers achieve business results while growing Verizon revenue. The position involves developing and qualifying leads through cold calling, partner selling, lead-generation campaigns, and social selling; building relationships with decision makers; presenting multi-product solutions; and selling integrated offerings such as Cloud, Security, ISP, VoIP, and Google platforms. The Account Manager tracks and reports sales progress using sales force automation tools and applies Verizon’s Velocity Selling methodology, supported by AI and CRM tools. This is a mobile role, primarily based at customer or field locations, with occasional visits to a Verizon location for in-person training and meetings. Travel within the assigned sales territory may be up to approximately 50% of the time. Scheduled weekly hours are 40. Compensation includes base pay and target individual-based commission, with unlimited commission opportunity; compensation varies by geography, performance, and experience.

Requirements

  • Bachelor’s degree or four or more years of work experience.
  • At least one year of relevant experience, demonstrated through work experience and/or military experience.
  • At least one year of sales experience.
  • Willingness to work in a mobile working model and travel within the assigned geographic sales territory; expected travel may be up to approximately 50% of the time.
  • Valid driver’s license.

Nice To Haves

  • Associate’s or bachelor’s degree, or related certifications or college courses.
  • At least one year of business-to-business or outside sales experience, including business acquisition and prospecting or cold calling.
  • Technology sales and educational experience, such as SaaS sales, CRM, Salesforce, other client management tools, or social media.
  • Strong presentation skills in face-to-face and virtual environments.
  • Experience building and maintaining strong business relationships with all levels of client organizations.
  • Ability to work in a fast-paced, self-directed, entrepreneurial environment.
  • Ability to manage time and prioritize tasks to accomplish goals.
  • Ability to implement feedback and tailor an approach for success.

Responsibilities

  • Develop and qualify leads within the assigned territory through cold calling, partner selling, lead-generation campaigns, and social selling.
  • Acquire new business and incremental revenue to meet sales targets.
  • Retain, manage, and grow the existing customer base.
  • Consult with customers to identify business challenges and recommend tailored solutions.
  • Educate customers about business technology solutions and present multi-product opportunities.
  • Build relationships with key decision makers and other client stakeholders.
  • Sell integrated software and technology solutions, including Cloud, Security, ISP, VoIP, and Google platforms.
  • Track and report sales progress through sales force automation tools.
  • Drive sales, increase service revenue, and manage relationships for accounts in the 1–19 employee segment.
  • Use Verizon’s Velocity Selling methodology and AI- and CRM-enabled tools to support sales efficiency and customer engagement.

Benefits

  • Medical, dental, and vision coverage.
  • Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
  • Sales recognition programs and incentives; past awards have included domestic and international travel, gifts, and other incentives.
  • Five weeks of paid time off, including vacation, holidays, and personal days, as described in the role benefits section.
  • Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
  • Tuition assistance up to $8,000 per year.
  • Industry certifications through Verizon’s Get Certified program.
  • Discounts up to 50% on Verizon products and services, including wireless calling plans.
  • Pet insurance and other employee perks.
  • Short- and long-term disability insurance.
  • Basic and supplemental life insurance and AD&D insurance.
  • Identity theft protection.
  • Group home and auto insurance.
  • Up to eight company-paid holidays per year and up to six personal days per year.
  • Adoption assistance.
  • Newly hired employees receive up to 15 days of vacation per year, increasing with additional service.
  • Eligible external hires may receive a $2,500 sign-on bonus and new-hire incentives up to $7,500.
  • Commission compensation with the potential to earn more, including unlimited commission opportunity.

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