Inside Account Manager

WWEX Group • Hiawatha, IA

7d • $60,000 - $70,000

About The Position

The Account Manager manages an established portfolio of clients and supports their day-to-day shipping and logistics needs. Serving as customers’ primary point of contact, this relationship-driven role provides exceptional service and helps clients navigate shipping challenges. The work includes coordinating shipments, sourcing carriers and drivers, scheduling freight, tracking shipments, and proactively resolving issues to support successful delivery outcomes. The role suits an organized, customer-focused person who enjoys building relationships, solving problems, and working in a fast-paced environment. The posting states that average first-year income is $60,000–$70,000, with most Account Managers reaching a six-figure income range in 18–24 months.

Requirements

• Be an independent problem solver and quick thinker.
• Be self-motivated and driven, and work efficiently under pressure.
• Have advanced communication skills.
• Be a team player with a positive attitude.
• Be able to multitask efficiently using email, software, and multiple monitors.
• Be coachable and eager to learn.

Nice To Haves

• No logistics experience is necessary.

Responsibilities

• Manage an individual book of business by coordinating shipping needs and developing client relationships.
• Work with shippers to provide transportation for goods across the country.
• Provide shipment tracking and thorough communication on all shipments.
• Negotiate and contract pricing agreements with carriers.
• Plan and coordinate shipment schedules.
• Proactively resolve issues to ensure successful delivery outcomes.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• 401(k) employer match
• Hands-on training and development
• Ongoing sales and management support
• Progressive advancement opportunities and national career mobility
• Offsite gatherings and team events
• Starting base salary of $40,000 with performance-based increases and uncapped commissions

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed