Inside Sales Account Manager

JMS Technical Solutions•Buffalo, NY
•Onsite

About The Position

The Inside Sales Account Manager performs essential sales department duties, including technical and commercial quotation development, product costing and pricing, contract administration, sales order execution, customer liaison and order follow-up, production planning and support, customer shipment execution, accounts receivable follow-up, and documentation creation and submittals. The role may focus on Commercial, Navy, or both areas. This is an onsite, full-time, direct-hire position with a salary of $70,000–$85,000 based on experience. The position is with a growing partner in WNY.

Requirements

  • Associate's degree in a relevant discipline; a four-year bachelor's degree is preferred. Listed disciplines include mechanical, industrial, international business, accounting, science, or engineering.
  • 2–3 years of related experience.
  • Excellent, active verbal and written communication skills.
  • Highly effective planning, organizational, and project execution skills.
  • Close attention to detail and precision.
  • Strong drive for improvement, initiative, and closure.
  • Highly team-oriented.
  • Ability to work independently with minimal supervision and guidance.
  • Proficiency in Microsoft Office products for organizing and communicating.
  • Strong analytical and problem-solving skills.
  • Must be authorized to work in the U.S.

Nice To Haves

  • A four-year bachelor's degree in mechanical, industrial, international business, accounting, science, or engineering is preferred.

Responsibilities

  • Complete technical and commercial aspects of the quotation process in accordance with company procedures and industry norms.
  • Create costing and pricing standards and incorporate them into quotations, along with delivery commitments consistent with product planning and capacity.
  • Perform the complete sales order entry process and review orders upon receipt.
  • Compile and review data and information required for order booking and fulfillment.
  • Track sales orders throughout the approval process to ensure timely processing.
  • Facilitate customer order fulfillment by providing internal departments with relevant delivery, shipping, transportation, pricing, and payment information.
  • Participate in engineering and sales continuous improvement and integrate it with Operations' continuous improvement initiatives.
  • Contribute proactively to the client's Business Development initiatives.
  • Work with order engineering and order entry to create BOMs, drawings, change orders, job routings, and customer contract data submittals.
  • Develop strong functional proficiency in the ERP system.
  • Assist Accounts Receivable with payment collections and resolution of payment issues.
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