Inside Account Manager

WWEX Group•Hiawatha, IA

About The Position

The Inside Account Manager at BLX Logistics manages an established portfolio of clients and supports their day-to-day shipping and logistics needs. This fast-paced, relationship-driven role is the primary point of contact for customers, providing service and helping clients navigate shipping challenges. The position coordinates shipments, sources carriers and drivers, schedules and tracks freight, and proactively resolves issues to ensure successful deliveries. The ideal candidate is organized, customer-focused, and enjoys building relationships and solving problems in a dynamic environment. Account Managers can expect average first-year income of $60,000–$70,000, with most reaching a six-figure income within 18–24 months. Compensation includes a $40,000 starting base salary, performance-based increases, and uncapped commissions. BLX, Inc. is a rapidly expanding logistics provider based in Hiawatha, Iowa, and an emerging leader in the full-service expedited logistics market. The company says its customer service has supported continual growth for more than nine years.

Requirements

Be an independent problem solver and quick thinker.
Be self-motivated and driven, and operate efficiently under pressure.
Have advanced communication skills.
Be a team player with a positive attitude.
Be able to multitask efficiently using email, software, and multiple monitors.
Be coachable and eager to learn.
No logistics experience is necessary.

Responsibilities

Manage an individual book of business by coordinating shipping needs and developing client relationships.
Work with shippers to provide transportation for goods across the country.
Provide shipment tracking and thorough communication on all shipments.
Negotiate and contract pricing agreements with carriers.
Plan and coordinate shipment schedules.
Source carriers and drivers and proactively resolve shipment issues to support successful delivery outcomes.