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Account Manager

CoreWeave•San Francisco, CA

About The Position

CoreWeave’s Engaged Accounts team manages and grows a portfolio of active, billing customers across infrastructure and software. The Account Manager owns 15–30 customer accounts spanning CoreWeave infrastructure and Weights & Biases software, and is responsible for their day-to-day health, retention, renewals, and expansion. This customer-facing role manages a book of business and drives commercial execution across infrastructure and software. The Account Manager builds durable, multi-threaded customer relationships, coordinates internal resources, and helps customers succeed and grow.

Requirements

  • At least 6 years of sales, account management, or customer-facing commercial experience in cloud, infrastructure, SaaS, AI platform, or related technology markets.
  • Experience managing multiple active customer accounts simultaneously as a book or portfolio.
  • Demonstrated record of driving retention, renewals, and expansion revenue.
  • Experience negotiating and closing commercial deals, including renewals and upsell or expansion.
  • Comfort working across infrastructure and SaaS/software motions.
  • Experience consistently meeting or exceeding revenue and retention goals.
  • Bachelor’s degree or equivalent practical experience.

Nice To Haves

  • Experience with cloud platforms, hyperscalers, AI infrastructure, or adjacent software platforms.
  • Experience managing both infrastructure and SaaS customers within the same book of business.
  • Familiarity with consumption- or usage-based revenue models.
  • Familiarity with large-scale compute, bare metal, inference, or AI platform offerings.

Responsibilities

  • Own and grow a portfolio of 15–30 billing customers across CoreWeave infrastructure and Weights & Biases software.
  • Drive expansion and retention across the portfolio, protecting and growing recurring revenue.
  • Identify, shape, negotiate, and close expansion opportunities within existing accounts.
  • Build and maintain multi-threaded relationships with technical and business stakeholders at each customer.
  • Monitor account health, usage, and consumption trends, and drive adoption to reduce churn risk.
  • Coordinate Solutions Architects, Technical Solutions Managers, support, and product specialists to resolve issues and unlock growth.
  • Lead commercial conversations and negotiations for renewals and expansions across infrastructure and software.
  • Forecast and report portfolio revenue, renewals, and expansion pipeline against targets.
  • Partner with Technical, Business Development, Professional Services, and Partners to deliver customer outcomes.

Benefits

  • Discretionary bonus and equity awards, subject to eligibility.
  • Medical, dental, and vision insurance paid 100% by CoreWeave.
  • Company-paid life insurance and voluntary supplemental life insurance.
  • Short- and long-term disability insurance.
  • Flexible Spending Account and Health Savings Account.
  • Tuition reimbursement.
  • Ability to participate in the Employee Stock Purchase Program.
  • Mental wellness benefits through Spring Health.
  • Family-forming support through Carrot.
  • Paid parental leave.
  • Flexible, full-service childcare support with Kinside.
  • 401(k) with employer match.
  • Flexible PTO.
  • Catered lunch at office and data center locations.
  • Casual work environment.

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