Account Manager

CoreWeave • San Francisco, CA

13d

About The Position

CoreWeave’s Engaged Accounts team manages and grows a portfolio of active, billing customers across infrastructure and software. The Account Manager owns 15–30 customer accounts spanning CoreWeave infrastructure and Weights & Biases software, and is responsible for their day-to-day health, retention, renewals, and expansion. This customer-facing role manages a book of business and drives commercial execution across infrastructure and software. The Account Manager builds durable, multi-threaded customer relationships, coordinates internal resources, and helps customers succeed and grow.

Requirements

• At least 6 years of sales, account management, or customer-facing commercial experience in cloud, infrastructure, SaaS, AI platform, or related technology markets.
• Experience managing multiple active customer accounts simultaneously as a book or portfolio.
• Demonstrated record of driving retention, renewals, and expansion revenue.
• Experience negotiating and closing commercial deals, including renewals and upsell or expansion.
• Comfort working across infrastructure and SaaS/software motions.
• Experience consistently meeting or exceeding revenue and retention goals.
• Bachelor’s degree or equivalent practical experience.

Nice To Haves

• Experience with cloud platforms, hyperscalers, AI infrastructure, or adjacent software platforms.
• Experience managing both infrastructure and SaaS customers within the same book of business.
• Familiarity with consumption- or usage-based revenue models.
• Familiarity with large-scale compute, bare metal, inference, or AI platform offerings.

Responsibilities

• Own and grow a portfolio of 15–30 billing customers across CoreWeave infrastructure and Weights & Biases software.
• Drive expansion and retention across the portfolio, protecting and growing recurring revenue.
• Identify, shape, negotiate, and close expansion opportunities within existing accounts.
• Build and maintain multi-threaded relationships with technical and business stakeholders at each customer.
• Monitor account health, usage, and consumption trends, and drive adoption to reduce churn risk.
• Coordinate Solutions Architects, Technical Solutions Managers, support, and product specialists to resolve issues and unlock growth.
• Lead commercial conversations and negotiations for renewals and expansions across infrastructure and software.
• Forecast and report portfolio revenue, renewals, and expansion pipeline against targets.
• Partner with Technical, Business Development, Professional Services, and Partners to deliver customer outcomes.

Benefits

• Discretionary bonus and equity awards, subject to eligibility.
• Medical, dental, and vision insurance paid 100% by CoreWeave.
• Company-paid life insurance and voluntary supplemental life insurance.
• Short- and long-term disability insurance.
• Flexible Spending Account and Health Savings Account.
• Tuition reimbursement.
• Ability to participate in the Employee Stock Purchase Program.
• Mental wellness benefits through Spring Health.
• Family-forming support through Carrot.
• Paid parental leave.
• Flexible, full-service childcare support with Kinside.
• 401(k) with employer match.
• Flexible PTO.
• Catered lunch at office and data center locations.
• Casual work environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level