Account Manager

Xceed Foodservice Group•Clearwater, FL

13d

About The Position

The Account Manager is part of the sales team and is responsible for achieving quarterly and annual sales objectives, maintaining current sales reports, and regularly communicating sales progress by established deadlines. The role develops and maintains relationships with customers, distributors, and manufacturers, and manages assigned distributor relationships with accountability for growing sales. The Account Manager works with customers to educate them about product lines and, where helpful to business growth, assists with menu ideation. The role also involves planning and showcasing manufacturers at food shows, GSMs, and other events; resolving customer issues; and providing customer service and support. The position is based in the Tampa/Clearwater, Florida area, requires residence in the local market, and involves weekday travel, primarily local travel by motor vehicle.

Requirements

Ability to build trust and foster relationships with client partners and customers while growing business.
Proven sales acumen and a track record of exceeding sales goals.
Strong organizational and planning skills.
Excellent problem-resolution, customer-service, and support skills.
Positive attitude and willingness to try new approaches to challenges.
Knowledge of sales and marketing principles and methods, including marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
Knowledge of customer and personal service principles, including assessing customer needs, meeting service quality standards, and evaluating customer satisfaction.
Strong verbal and written communication skills and knowledge of English composition, grammar, spelling, and word meaning.
Must reside in the local market and be able to travel during the work week.
Must possess a valid driver's license, a clean driving record, a safe automobile, and auto insurance with adequate limits.
Ability to sit, stand, walk, bend, and turn, and lift approximately 50 pounds.
Bachelor's degree or commensurate experience.

Nice To Haves

Proficiency in creative food preparation and culinary skills.
Food safety certification; if not held before hiring, it will be part of training.
Experience managing multiple product categories and customers.
Ability to interpret and use multiple information sources to develop strategy and tactics.
Experience establishing and maintaining working relationships with customers, manufacturing partners, and distributors.
At least 3 years of progressive foodservice sales experience.

Responsibilities

Achieve quarterly and annual company sales objectives.
Maintain updated reports and communicate sales progress regularly, meeting deadlines.
Develop, foster, and maintain strong relationships with customers, distributors, and manufacturers.
Manage assigned distributor relationships and grow sales within those distributors.
Educate customers on product lines and assist with menu ideation when beneficial to their business.
Plan and showcase manufacturers at food shows, GSMs, and other events.
Resolve problems and provide customer service and support.
Travel within the local market during the work week and occasionally travel longer distances.