Account Manager

IBT Industrial Solutions • Charlotte, NC

13d

About The Position

The Account Manager - Fluid Power grows sales within an assigned territory by developing customer relationships, identifying new business opportunities, and providing fluid power product solutions. The role combines account management, business development, and technical support to help customers select appropriate products and improve their operations. The Account Manager works closely with IBT’s sales team, customers, and suppliers to promote products and services, provide technical guidance, and support sales growth.

The position is full-time, typically Monday through Friday from 8:00 a.m. to 5:00 p.m. Extended hours may be needed based on business needs, and travel is required as needed. The role requires a valid driver’s license, a clean driving record, and a safe, properly maintained personal vehicle for business travel. Candidates must be authorized to work in the United States.

Requirements

• Industrial sales experience, preferably in industrial distribution.
• One to three years of experience with industrial process pumps and automatic lubrication systems, along with familiarity with pneumatic tools.
• Strong customer service, sales, and relationship-building skills, including the ability to identify customer needs and recommend practical product and system solutions.
• Strong verbal and written communication skills, including the ability to explain technical information at different levels.
• Ability to manage a sales territory, plan customer visits, and meet established sales goals.
• Strong problem-solving, organizational, and time-management skills.
• Experience using Google Workspace, Microsoft Office, CRM systems, and other sales technology.
• Valid driver’s license and a clean driving record.
• Authorization to work in the United States.

Nice To Haves

• Knowledge of IBT products and fluid power products.

Responsibilities

• Develop and maintain customer relationships to grow sales and meet or exceed assigned sales goals.
• Identify and pursue new business through prospecting, cold calling, networking, referrals, and other sales activities.
• Work with MRO and OEM customers to identify opportunities for fluid power products and services.
• Provide technical support for product selection, applications, troubleshooting, and system design.
• Build supplier relationships to support product sales, identify opportunities, and promote key product lines.
• Help customers understand product features, applications, and solutions through training and technical guidance.
• Identify ways to improve customer operations through product upgrades, system solutions, and value-added services.
• Maintain appropriate pricing for assigned accounts and monitor competitive activity in the territory.
• Research industry trends, customer needs, and competitor activity to identify growth opportunities.
• Follow up with customers promptly, document inquiries, and ensure appropriate next steps are completed.
• Track and report sales activities accurately using company technology and CRM systems.
• Attend industry trade shows to build relationships, generate leads, and connect with existing customers.
• Support IBT’s mission, goals, and objectives while maintaining a professional and ethical approach to business.
• Follow company policies and procedures.
• Maintain a valid driver’s license, clean driving record, and safe, properly maintained personal vehicle for business travel.
• Perform other duties as assigned.

Benefits

• Competitive compensation with comprehensive benefits, including medical, dental, vision, and prescription coverage.
• Paid vacation and holidays.
• Wellness benefits.
• 401(k).
• Education reimbursement.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed