Channel Account Manager

MSI Computer Corp.• City of Industry, CA, US, CA
•$66,500 - $100,000

About The Position

The Channel Account Manager is part of MSI’s Commercial Sales team and covers Systems Division products, including PCs, desktops, AIOs, and workstations. The role is responsible for commercial sales functions across an assigned account or territory base and for managing and developing top U.S. value-added resellers (VARs), systems integrators (SIs), service providers, and network service providers (NSPs). The position develops business relationships through distribution and independent networking in the IT hardware industry to grow reseller breadth, revenue, and sales unit volumes in MSI’s Commercial Channels and EDU, Corporate, and Government market verticals. The role collaborates with MSI Sales, Marketing, and Product Management teams to develop go-to-market strategies; identifies sales opportunities; builds engagement throughout assigned accounts; and executes business plans against annual growth targets. It also maintains customer relationships and product knowledge, conducts onsite customer trainings and meetings, and monitors industry trends, competition, buying patterns, and sales and marketing techniques.

Requirements

  • Bachelor's degree.
  • 2–5 years of commercial IT industry experience in a fast-paced environment.
  • Ability to work independently, set priorities, and contribute as a team player.
  • Clear understanding of branding strategy and marketing tactics for Commercial B2B and partner marketing.
  • Ability to collaborate effectively with stakeholders and build business partnerships.
  • Well-developed analytical skills and ability to explain complex situations and issues.
  • Ability to adapt to a fast-paced work environment, handle multiple duties, manage budgets, balance ongoing requests, set priorities, and meet deadlines.
  • Detail-oriented with excellent attention to detail.
  • Positive, results-oriented attitude and willingness to learn.
  • Authorization to work for any employer in the U.S.; MSI is unable to sponsor or take over sponsorship of an employment visa at this time.

Nice To Haves

  • Experience in the consumer electronics or PC industry.
  • Experience working with leading U.S. NSPs such as CDW, Insight, SHI, Connection, and Zones.

Responsibilities

  • Work with MSI Sales, Marketing, and Product Management teams to develop go-to-market strategies for MSI products and services.
  • Proactively identify sales opportunities with NSP and VAR accounts.
  • Develop MSI relationships and engagement at all levels within the assigned account base.
  • Execute a business plan focused on unit and revenue growth, measuring results against yearly defined targets for assigned accounts.
  • Maintain multiple contacts across a large customer base and routinely communicate information about MSI products, programs, offers, and promotions.
  • Travel to named account locations for face-to-face training and meetings to develop MSI business.
  • Conduct routine weekly onsite engagement to increase awareness and visibility and support short- and long-term sales opportunities and pipeline.
  • Maintain expert knowledge of industry trends, competition, customer buying patterns, and sales and marketing techniques.

Benefits

  • Competitive base pay.
  • Performance bonus.
  • Nine paid holidays and two floating holidays.
  • Paid time off, including sick and vacation time.
  • Employee medical, dental, vision, and basic life AD&D insurance fully covered, with optional dependent coverage.
  • 401(k) retirement plan with employer match.
  • Employee engagement activities and annual event.
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