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Route Sales Representative - Route 3

Alsco Uniforms•Anchorage, AK
•Onsite

About The Position

The Route Sales Representative meets customer needs through up-selling and cross-selling and provides superior customer service while proactively managing route responsibilities. The role solicits new customers, promotes Alsco Uniforms’ services and products, and maintains customer relationships and service agreements. It also involves operating a delivery vehicle, delivering clean textiles and other service items, collecting soiled textiles, maintaining account inventories, processing payments, and completing route paperwork. The representative reports to the District Manager and may support other service personnel as directed. This is a commission route classified as a 4/10 schedule, working Monday through Wednesday and Friday. The posting indicates commission routes make around $1,600 per week. Daily travel is by delivery vehicle within the assigned route. The work environment includes public roads, customer locations, loading areas of an industrial laundry facility, service centers or depots, and indoor and outdoor areas of a typical industrial facility. Physical activities include sitting, grasping, driving, stooping, climbing stairs, moving carts up to 500 pounds, lifting up to 75 pounds, standing, walking, writing, speaking, and hearing.

Requirements

  • Valid driver's license; CDL when applicable.
  • Maintain a driving record free of chargeable accidents, speeding, and safety violations.
  • At least one year of verifiable safe and successful driving experience.
  • Excellent vehicle operating skills.
  • Demonstrated customer service and route sales skills.
  • Excellent verbal and written communication skills in English.
  • Ability to comprehend and follow directions, manage time effectively, and work as a team player.
  • Ability to recognize product colors, sizes, and types, and to count, add, and subtract accurately.
  • High school graduation or similar experience.

Responsibilities

  • Solicit new customers and up-sell, cross-sell, and sample all lines of service or product to maintain a profitable product mix.
  • Participate in promotions, contests, training, and audits.
  • Follow company procedures for new customer installation, managing customer needs, and service responsibilities, and meet regular performance goals.
  • Build customer loyalty and retention through outstanding service, open communication, customer education, and proactive resolution of concerns in cooperation with supervision.
  • Safely operate a delivery vehicle in accordance with applicable laws and company policy; keep the vehicle clean and perform regular inspections.
  • Handle and process customer payments and keep route paperwork current.
  • Make timely, accurate deliveries of complete textile loads, pick up soiled textiles, maintain account inventories, and service facility maintenance products.
  • Monitor and report competitive activity and keep service agreements current and renewed.
  • Return from the route and unload soiled textiles in the facility receiving area.
  • Prepare route paperwork accurately and follow check-in procedures.
  • Follow written and verbal instructions and perform other tasks as directed by supervision.
  • Work with and support other service personnel as required by supervision.

Benefits

  • 401(k) plan with company match
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Flexible spending account (FSA) or health savings account (HSA)
  • Life insurance
  • Disability insurance
  • Vacation
  • Sick time
  • Holidays
  • Choice of Global Cash Card or direct deposit
  • Career advancement
  • Learning and development opportunities
  • Inclusive and diverse team environment

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