Sales Representative, Inbound Remote

Liberty Mutual Insurance•Mesa, AZ

2d•$55,000 - $75,000•Remote

About The Position

Liberty Mutual is hiring remote Inside Sales Representatives to handle inbound calls and warm leads, consult with customers about their insurance needs, and match them with appropriate coverages, products, and benefits to convert leads into policyholders. The role offers paid training and, for candidates who do not already hold a Property & Casualty license, paid licensing training. Training lasts 16 weeks for licensed hires and 18 weeks for unlicensed hires. Employees must remain in their resident state for at least one year before relocating due to state licensing restrictions. The position begins with paid remote training and includes incoming warm leads rather than cold calls. Employees must work four weekdays and one weekend day, on a standard shift of 11:30 a.m.–8:00 p.m. Eastern, 12:30 p.m.–9:00 p.m. Central, or 8:30 a.m.–5:00 p.m. Pacific. Liberty Mutual provides computer equipment. Remote employees must maintain a professional workspace or room with a dedicated desk and wired high-speed internet (cable, fiber, or DSL) with at least 100 Mbps download and 20 Mbps upload; satellite and mobile internet are not supported. The listed starting base salary is $45,000, with average earnings of $55,000–$75,000 through base salary and commission. Top-performing agents in their second year and beyond may earn $85,000 or more. The full salary range and any commission or bonus earnings depend on factors described in the compensation plan. The role is advertised for applicants residing in specified states, with separate state eligibility restrictions for licensed-only candidates.

Requirements

At least 2 years of sales- or service-related work experience.
Strong interpersonal and persuasion skills to close sales.
Ability to communicate effectively with prospects and customers.
Excellent analytical, decision-making, and organizational skills.
Strong typing capabilities and PC proficiency.
Must obtain a Property & Casualty Insurance license after hire if not already licensed.
Must be available to work four weekdays and one weekend day.
Must meet work-at-home requirements: professional workspace with a dedicated desk and wired cable, fiber, or DSL internet providing at least 100 Mbps download and 20 Mbps upload; satellite and mobile internet are not supported.
Applicants must reside in an eligible state; licensed-only candidates are limited to the specified states.
Must remain in the state of residence for at least one year before relocating.

Nice To Haves

2–3 years of sales experience is preferred.
A current Property & Casualty Insurance license.

Responsibilities

Handle inbound calls and warm sales leads.
Consult with customers about their insurance needs.
Recommend and match appropriate insurance coverages, products, and benefits.
Convert sales leads into policyholders.
Represent the Liberty Mutual brand and connect customers to products suited to their individual needs.
Provide customers with quality products and services while conducting sales with integrity.