Sales Representative, Inbound Remote

Liberty Mutual•Plano, TX

1d•Remote

About The Position

Liberty Mutual is hiring remote Inside Sales Representatives to handle inbound calls and warm leads, consult with customers about their insurance needs, recommend suitable coverages, products, and benefits, and convert sales leads into policyholders. The role represents the Liberty Mutual brand and emphasizes customer-focused, ethical sales. No cold calling is involved. Paid training begins on the first day and includes Property & Casualty licensing for candidates who do not already hold a license. Training lasts 16 weeks for licensed hires and 18 weeks for unlicensed hires. Employees must hold a Property & Casualty Insurance license. Due to state licensing restrictions, employees must remain in their resident state for at least one year before relocating. The position is remote and requires a professional workspace with a dedicated desk and wired high-speed internet (cable, fiber, or DSL) of at least 100 Mbps download and 20 Mbps upload. Satellite and mobile internet are not supported. The company provides computer equipment. Employees must be available to work four weekdays and one weekend day. Standard shifts are 11:30 a.m.–8:00 p.m. Eastern, 12:30 p.m.–9:00 p.m. Central, or 8:30 a.m.–5:00 p.m. Pacific. The starting base salary is $45,000, with average earnings of $55,000–$75,000 through base salary and commission. Top-performing agents in their second year and beyond may earn up to $85,000 or more. The role includes comprehensive medical benefits from day one, paid training and licensing, and opportunities for rewards and recognition.

Requirements

At least 2 years of sales- or service-related work experience.
Strong interpersonal and persuasion skills to close sales.
Ability to communicate effectively with prospects and customers.
Excellent analytical, decision-making, and organizational skills.
Strong typing skills and PC proficiency.
Must hold a Property & Casualty Insurance license; paid training and licensing are provided for candidates who do not have one.
Must reside in one of the specified eligible locations for the role.
Must remain in the state of residence for at least one year before relocating, due to state licensing restrictions.
Must be available to work four weekdays and one weekend day.
Must have a professional home workspace with a dedicated desk and wired cable, fiber, or DSL internet offering at least 100 Mbps download and 20 Mbps upload; satellite and mobile internet are not supported.

Nice To Haves

2–3 years of sales experience preferred.
Existing Property & Casualty Insurance license.

Responsibilities

Handle inbound calls and warm leads; the role does not involve cold calls.
Consult with customers about their insurance needs.
Match customers with appropriate insurance coverages, products, and benefits.
Convert sales leads into policyholders.
Represent the Liberty Mutual brand and provide customers with products and services suited to their individual needs.