Sales Representative, Inbound Remote

Liberty Mutual Insurance•Frisco, TX
•$55,000 - $75,000•Remote

About The Position

Liberty Mutual is hiring remote Inside Sales Representatives to handle inbound calls and warm leads, consult with customers about their insurance needs, recommend appropriate coverages, products, and benefits, and convert sales leads into policyholders. The role includes paid training and Property & Casualty licensing for candidates who do not already hold a license. Training lasts 16 weeks for licensed hires and 18 weeks for unlicensed hires. All representatives must hold a Property & Casualty Insurance license. The position is remote from the first day of paid training. Employees must work four weekdays and one weekend day on a standard shift of 11:30 a.m.–8:00 p.m. Eastern, 12:30 p.m.–9:00 p.m. Central, or 8:30 a.m.–5:00 p.m. Pacific. Candidates must maintain a professional home workspace with a dedicated desk and wired high-speed internet service of at least 100 Mbps download and 20 Mbps upload; satellite and mobile internet are not supported. Computer equipment is provided. Due to licensing restrictions, employees must remain in their resident state for at least one year before relocating. The starting base salary is $45,000, with average earnings of $55,000–$75,000 through base salary and commission. Top-performing agents in their second year and beyond may earn $85,000 or more. Benefits include comprehensive medical coverage from day one, paid licensing and training, and opportunities for rewards and recognition. Hiring is limited to specified states, with a separate set of eligible states for licensed-only candidates.

Requirements

  • At least 2 years of sales- or service-related work experience.
  • Strong interpersonal and persuasion skills to close sales.
  • Ability to communicate effectively with prospects and customers.
  • Excellent analytical, decision-making, and organizational skills.
  • Strong typing skills and PC proficiency.
  • Property & Casualty Insurance license; paid training and licensing are provided to those who do not currently hold one.
  • Availability to work four weekdays and one weekend day on one of the stated standard shifts.
  • Ability to maintain a professional home workspace with a dedicated desk and wired internet service providing at least 100 Mbps download and 20 Mbps upload; satellite and mobile internet are not supported.
  • Must remain in the resident state for at least one year before relocating, due to state licensing restrictions.
  • Must reside in an eligible state for the role.

Nice To Haves

  • 2–3 years of sales experience is preferred.
  • Existing Property & Casualty Insurance license.

Responsibilities

  • Handle inbound calls and warm sales leads; there are no cold calls.
  • Consult with customers about their insurance needs.
  • Match customers with appropriate insurance coverages, products, and benefits.
  • Convert sales leads into policyholders.
  • Represent the Liberty Mutual brand and connect customers with products suited to their individual needs.
  • Provide customers with quality products and services while working toward sales goals.

Benefits

  • Paid licensing and training opportunities.
  • Comprehensive medical benefits from day one.
  • Commission and opportunity for generous earnings.
  • Rewards and recognition opportunities.
  • Workplace flexibility.
  • Professional development opportunities.
  • Employee Resource Groups.
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