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Customer Service & Sales Representative - Full-Time or Part-Time

Avis Budget of Wisconsin•Mosinee, WI
•$50,000 - $60,000

About The Position

Midwestern Wheels, Inc. is hiring a Customer Service & Sales Representative to support Avis and Budget Car Rental operations in Wisconsin. The role focuses on providing excellent customer service, understanding renters’ needs, recommending upgrades and additional services, and contributing to smooth daily operations. It suits a professional, outgoing, results-oriented person who enjoys working with customers and sales in a fast-paced environment. Full-time and part-time opportunities are offered. Compensation has a total earning potential of $50,000–$60,000 per year, consisting of hourly base pay and uncapped incentive bonuses for sales upgrades and additional services. A pay differential applies to nights and weekends. Eligible full- and part-time employees accrue paid time off beginning on day one. Holiday and birthday pay are also offered. Full-time employees can access medical, dental, vision, life, and disability insurance; a 401(k) plan with company match; employee discounts; an Employee Assistance Program; free parking; and paid training. The company describes its workplace as supportive, respectful, and team-oriented, with training, professional development, and recognition for employees.

Requirements

  • Professional, outgoing, and friendly personality.
  • Assertive, self-motivated, and results-oriented mindset.
  • Previous experience in customer service, retail, or a related field.
  • Strong communication and interpersonal skills.
  • Goal-driven attitude and ability to meet or exceed sales targets.
  • Team-oriented approach and willingness to help wherever needed.
  • Willingness to work a variety of shifts, including evenings and weekends.
  • Valid Wisconsin driver’s license; at least 18 years old and a good driving record.
  • Basic computer proficiency, including ability to use email and reservation software.
  • Strong problem-solving and conflict-resolution skills.
  • Professionalism, enthusiasm, and strong communication with customers, colleagues, and management.

Nice To Haves

  • Previous sales experience is beneficial but not required.

Responsibilities

  • Engage with customers, answer questions, and provide knowledgeable recommendations.
  • Identify renters’ needs and recommend relevant upgrades and additional services using sales techniques.
  • Assist with daily operations while representing the brand professionally and with integrity.
  • Collaborate with the team to keep operations running smoothly and provide a strong guest experience.
  • Take on additional responsibilities as needed.
  • Meet or exceed sales targets while delivering exceptional customer experiences.
  • Communicate professionally with customers, colleagues, and management.
  • Use email and reservation software as part of the work.

Benefits

  • Paid time off accruing from day one for eligible full- and part-time employees
  • Holiday and birthday pay
  • Medical insurance for full-time employees
  • Dental insurance for full-time employees
  • Vision insurance for full-time employees
  • Life insurance for full-time employees
  • Disability insurance for full-time employees
  • 401(k) retirement plan with company match for full-time employees
  • Employee discounts, including car rentals and Avis/Budget vehicle purchases
  • Employee Assistance Program
  • Free parking
  • Paid training
  • Professional development and recognition

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