Inside Sales Representative

AA Duckett • Glassboro, NJ

6d • $55,000 - $75,000

About The Position

AA Duckett, part of the Elliott-Lewis family of companies, is seeking an Inside Sales Representative to support its purchasing department and Mechanical Services line of business. The role works alongside account managers and purchasing teams in a fast-paced environment. Mechanical Services includes commercial HVAC installation, proactive maintenance and repairs for HVAC systems, boilers, and chillers, and mechanical construction projects.

The representative develops repair and installation proposals from information provided by field technicians, tracks proposals and follows up with customers, and coordinates scheduled work with dispatch. The role also sources parts, materials, and equipment from vendors; tracks deliveries and shares status updates with customers; builds vendor relationships to obtain parts quickly and at favorable prices; issues and receives purchase orders; and coordinates deliveries with the Warehouse Manager. The position manages frequent phone calls and emails across departments, customers, and vendors, and communicates roadblocks to stakeholders so deadlines are met.

AA Duckett describes its compensation package as including a competitive base salary, annual raises and bonuses, a 401(k) retirement plan with company match, vacation and sick pay, medical and dental coverage, and additional voluntary benefits. The stated salary range is $55,000–$75,000.

Requirements

• Some knowledge of Mechanical Services, HVAC, and/or the plumbing industry.
• Prior experience in account management or purchasing.
• Strong verbal and written communication skills.
• Ability to build relationships.
• Proven ability to collaborate across departments to meet business objectives.
• Team-oriented, flexible, efficient, and a strong communicator.

Nice To Haves

• Strong skills in Microsoft Word, Microsoft Outlook, and Microsoft Excel.
• Previous experience with Microsoft Great Plains (Microsoft GP / Microsoft Dynamics).

Responsibilities

• Create customer repair and installation proposals using information from field technicians.
• Follow up on and track proposals to ensure customer acceptance.
• Coordinate with dispatch to schedule customer work.
• Source parts, materials, and equipment from vendors to meet project needs.
• Track deliveries and update customers on delivery status.
• Build vendor relationships to locate parts quickly and obtain favorable pricing.
• Issue and receive purchase orders.
• Coordinate scheduled parts deliveries with the Warehouse Manager and confirm receipt of shipment contents.
• Manage a high volume of phone calls and emails to coordinate work across departments, customers, and vendors.
• Communicate roadblocks to appropriate stakeholders to help ensure deadlines are met.

Benefits

• Competitive base salary of $55,000–$75,000.
• Annual raises.
• Annual bonuses.
• 401(k) retirement plan with generous company match.
• Two weeks of vacation during the first year at entry level, with more earned for greater tenure.
• Sick pay.
• Medical / health insurance plans.
• Dental coverage.
• Additional voluntary benefits, including several life insurance options, accident insurance, and several disability insurance options.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed