Regional Manager Jobs

About The Position

Requirements

• Master’s degree in Counseling, Social Work, Psychology, Marriage & Family Therapy, or a related behavioral health field.
• Current, unrestricted independent clinical license, such as LPC, LCSW, LMFT, or Psychologist.
• At least 7 years of progressive experience in behavioral health, military support services, or human services programs.
• At least 3 years of management or supervisory experience, preferably within a multi-site or regional program.
• Demonstrated understanding of military culture, military family systems, and Department of Defense environments.
• Ability to travel as needed within the assigned region.
• Must reside within the assigned region.
• Strong leadership and problem-solving skills.
• Excellent interpersonal, communication, and stakeholder engagement abilities.
• Ability to balance operational, clinical, and administrative responsibilities.
• High level of professionalism, discretion, and ethical judgment.
• Proficiency with reporting tools, data tracking, and standard office software.

Nice To Haves

• Prior experience with the MFLC program or other Department of Defense behavioral health programs.
• Experience managing geographically dispersed teams virtually and on-site.
• Experience working under government contracts.
• Familiarity with clinical quality assurance processes and performance metrics.
• Active or previous security clearance, or ability to obtain one.

Responsibilities

• Provide leadership and oversight of MFLC operations across multiple military installations in the assigned region.
• Ensure regional compliance with MFLC policies, Department of Defense requirements, and contract performance standards.
• Monitor regional performance metrics, workload distribution, and service delivery outcomes; identify operational risks and implement corrective action plans.
• Support clinical quality assurance in coordination with Area Supervisors and program leadership.
• Directly supervise Area Supervisors and facilitate one-to-one and group supervision calls.
• Ensure counselors follow MFLC model standards, ethical guidelines, and scope-of-practice requirements.
• Address client care concerns, critical incidents, and escalations according to program protocols.
• Promote best practices in non-medical counseling for military populations and their families.
• Support regional staffing needs in collaboration with recruitment and credentialing teams.
• Assist with counselor onboarding, orientation, training, and ongoing performance management; support retention, engagement, and professional development.
• Serve as the primary regional contact for installation leadership, military partners, and contracting stakeholders.
• Build and maintain relationships with commanders, family readiness staff, chaplains, and installation support agencies.
• Represent the MFLC program at meetings, briefings, and regional events as required.
• Prepare and submit required regional reports, documentation, and status updates.
• Communicate program priorities, policy updates, and operational guidance to regional staff.
• Participate in program planning and continuous improvement initiatives.
• Assist with MFLC team goal setting, including for Area Supervisors.
• Approve Area Supervisors’ team timesheets.
• Monitor and provide oversight support to surge and on-demand events.
• Travel within the assigned region for on-site installation visits and other program needs.