Regional Program Manager (N92)

Commander, Navy Installations Command•Washington, DC

About The Position

This position is assigned to the Fleet and Family Readiness (FFR) Program, Fleet Readiness Division (N92). The incumbent is responsible for overall planning, management, administration, and technical direction of Morale, Welfare, and Recreation (MWR) programs—including Category A, B, and C programs—and Galley Essential meals policies and operations at Navy installations within the CNRNDW Area of Responsibility (AOR). The Regional Program Manager advises the NDW FFR Director on operational, fiscal, and governance matters and ensures consistent implementation of DoD, DoN, and CNIC directives across seven installations. The role oversees a broad range of MWR and food service activities, manages facilities and capital projects, stewards appropriated and non-appropriated funds, and leads regional acquisition and contracting actions. It also directs customer research, marketing, quality assurance, installation engagement, safety and regulatory compliance, and reporting. The position supervises regional staff, including an NF-04 Program Analyst, and provides managerial and technical direction to more than 1,000 civilian and active-duty military personnel. It has approval authority for regional organizational design changes and staffing adjustments before N9 and CNIC endorsement. The position requires the ability to obtain and maintain a Secret clearance and participation in Direct Deposit/Electronic Funds Transfer.

Requirements

  • Five years of progressively responsible, specialized experience managing daily operations of a large-scale MWR program or a similar multifaceted community support program, such as hospitality, large-scale fitness or recreation, or industrial support services.
  • Five years of experience managing facility maintenance, renovation, or construction projects, including setting priorities and approving funding for MILCON or O&M projects.
  • Three years of experience initiating acquisition requirements, managing contracts, or overseeing contract administration to procure goods or services for a program.
  • Must be able to obtain and maintain a Secret clearance.
  • Must participate in Direct Deposit/Electronic Funds Transfer.
  • If applicable, must meet the Selective Service registration requirement.

Responsibilities

  • Advise the NDW Fleet and Family Readiness Director on operational, fiscal, and governance matters affecting MWR and Galley programs.
  • Ensure timely, consistent execution of DoD, DoN, and CNIC directives across seven installations.
  • Oversee regional MWR Category A, B, and C programs, Galley food services, and CYP integration, including recreation, fitness, hospitality, entertainment, lodging, rentals, and special events.
  • Direct lifecycle facilities management, including maintenance, renovations, alterations, and major construction.
  • Coordinate with N94 Services Center, NAVFAC, and CNIC to validate facilities priorities, program requirements, and funding mechanisms for MILCON, O&MN, and NAF capital accounts.
  • Maintain custodial oversight and internal controls for regional property, equipment, fixtures, and furnishings.
  • Manage APF and NAF budgets, financial controls, audit readiness, fund allocation, revenue generation, cost containment, and recapitalization strategies.
  • Initiate and guide regional acquisitions and administer commercial contracts, procurement packages, vendor deliverables, concessionaire agreements, service contracts, and commercial sponsorships.
  • Conduct market analysis, demographic assessments, and customer satisfaction surveys; develop business, outreach, and communication strategies to increase program visibility and patron participation.
  • Identify operational deficiencies, direct corrective action plans, and adjust business models to meet patron demand efficiently.
  • Conduct recurring on-site reviews at all seven installations and engage with installation Commanding Officers, Executive Officers, Command Master Chiefs, and local N9/N92 leadership.
  • Represent the region at higher-echelon conferences and liaise with CNIC N92, OPNAV N46, sister-service counterparts, and civic organizations.
  • Enforce regional fire prevention, occupational safety and health, environmental, sanitation, food safety, and facility physical security requirements.
  • Direct required technical, administrative, and financial reporting to higher headquarters.
  • Supervise regional staff, including an NF-04 Program Analyst, and provide managerial and technical direction to more than 1,000 civilian and active-duty military personnel.
  • Approve regional organizational design modifications and staffing adjustments before N9 and CNIC endorsement.

Benefits

  • Comprehensive federal employee benefits package, with benefits available to employees and their families; specific eligibility depends on position type.
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