Practice Manager
Sherbourne Dental Associates • Toronto, ON4d
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Practice Manager - Sherbourne Dental Associates
Sherbourne Dental Associates•Toronto, ON
About The Position
At Dentalook, we're searching for an experienced Practice Manager who is passionate about leadership, operational excellence, and delivering an exceptional patient experience. This is more than a management position. It's an opportunity to shape culture, develop people, and help a growing practice thrive.
Requirements
- 2+ years of Dental Practice Management experience
- Proven experience leading and developing successful teams
- Strong understanding of dental office operations, scheduling, insurance processes, treatment coordination, and patient care
- Experience managing KPIs, production goals, and practice growth initiatives
- Proficiency with dental software systems (Dentrix, ClearDent, Tracker, or similar)
- Exceptional leadership, communication, and conflict-resolution skills
- Highly organized with the ability to prioritize and thrive in a fast-paced environment
- A proactive, solutions-focused mindset with a genuine passion for people
Responsibilities
- Lead with Purpose: Inspire, coach, and develop a high-performing dental team. Foster a culture built on accountability, collaboration, and respect. Mentor team members and support professional growth and engagement.
- Drive Operational Excellence: Oversee day-to-day practice operations and office performance. Manage scheduling, patient flow, and workflow efficiencies. Monitor KPIs, productivity, and practice goals to support sustainable growth. Ensure compliance with policies, procedures, and industry standards.
- Deliver an Exceptional Patient Experience: Create an environment where patients feel welcomed, understood, and cared for. Resolve concerns professionally and proactively. Champion a patient-first approach throughout every stage of the patient journey.
- Build and Support Great Teams: Participate in recruitment, onboarding, training, and employee development. Promote employee engagement and maintain a positive workplace culture. Collaborate closely with clinical and administrative teams to ensure success.
Benefits
- Competitive salary
- Performance-based incentives
- RRSP matching program
- Comprehensive health and dental benefits
- Paid vacation
- Professional development and career growth opportunities
- Supportive leadership and collaborative culture
- The opportunity to make a meaningful impact on patients, teams, and communities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
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