Veterinary Practice Manager
About The Position
Briarwood Animal Hospital is a three-doctor small-animal veterinary practice in Little Rock, Arkansas. The Veterinary Practice Manager oversees the hospital’s day-to-day administrative and operational functions and works closely with doctors, veterinary staff, and regional leadership. The role supports an organized, efficient workplace where team members have the resources and training to provide excellent veterinary care and client service. The hospital provides preventive care, surgery, urgent care, dentistry, cold laser therapy, in-house diagnostics, digital radiology, ultrasonography, boarding, and grooming. The manager leads and supports hospital staff, helps manage staffing and personnel processes, maintains operational systems and inventory, supports compliance and payroll, and helps ensure effective communication among staff, clients, and leadership. The position also assists clients and represents the hospital in the local and veterinary communities. Schedule flexibility is needed to respond to hospital needs.
Requirements
- At least 1 year of management experience or 3 or more years of veterinary experience is preferred.
- Strong knowledge of veterinary medicine terminology and hospital operations.
- Excellent leadership, communication, and customer service skills.
- Strong organizational and computer skills.
- Ability to make fair, unbiased decisions when managing people.
- Self-starter mindset and desire to continue growing veterinary leadership skills.
- Flexibility to adjust schedule based on hospital needs.
Nice To Haves
- Veterinary Practice Manager or veterinary management experience is preferred.
Responsibilities
- Lead, schedule, train, coach, and support veterinary hospital staff.
- Partner with leadership on staffing needs, hiring, onboarding, performance, and personnel matters.
- Recruit team members who align with the hospital’s culture and veterinary care standards.
- Maintain employee schedules and ensure appropriate staffing based on hospital needs.
- Address employee and client concerns fairly, professionally, and promptly.
- Maintain strong communication between veterinary staff, doctors, clients, and leadership.
- Manage inventory, ordering, equipment, returns, and vendor relationships.
- Monitor product quantities, pricing, and controlled-substance inventory.
- Help implement and maintain hospital policies, including DEA/controlled-substance and OSHA requirements.
- Ensure payroll is completed accurately and on time.
- Support accurate patient records and proper use of veterinary terminology.
- Assist clients with questions about hospital policies, appointments, services, and treatment costs.
- Notify appropriate veterinary team members of emergency cases.
- Represent and market the hospital within the local community and veterinary community.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Liability insurance
- 401(k)
- 401(k) matching program
- Life and supplemental insurance
- Health savings account (HSA)
- Flexible spending account (FSA)
- Employee Assistance Program
- Paid vacation and sick time for all employees
- Paid bereavement program
- Paid parental leave program
- Continuing education allowance for licensed, registered, or certified roles
- Tuition reimbursement for an AVMA-accredited veterinary technology program
- Career development opportunities
- Referral bonus program for most positions
- Additional benefits may include personal pet discounts, holiday pay, uniform allowance, and bonuses.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
