Practice Manager - Westrock Orthodontics

Rock Dental • West Memphis, AR

5d

About The Position

Westrock Orthodontics is seeking an experienced, high-energy Practice Manager to oversee daily business operations across four practice locations: West Memphis, Blytheville, Helena, and Forrest City. As a front-line leader and business manager, the Practice Manager uses management tools and key metrics to track trends, improve clinic efficiency, and drive operational success. The role leads and supports a dedicated team while championing the company’s vision, values, and quality standards.

The Practice Manager plans and coordinates clinic operations, monitors performance, and supports staff development and collaboration. They help ensure each clinic provides a welcoming environment and high-quality patient care, while managing workflows and resources so dental providers can focus on patient outcomes.

Requirements

• At least 1 year of operational leadership or management experience in a clinical or dental setting, or equivalent multi-unit operations experience.
• Proven leadership excellence, strong team-management abilities, and effective conflict-resolution skills.
• Strong management abilities and a lead-by-example mindset.
• Excellent verbal and written communication skills for engaging with staff, patients, and senior leadership.
• Excellent organizational and time-management skills, with the ability to work in a fast-paced, multi-location environment.
• Attention to operational metrics, scheduling efficiency, and administrative precision.

Nice To Haves

• Registered Dental Assistant (RDA) or Certified Dental Assistant (CDA) license preferred.
• CPR certification preferred.

Responsibilities

• Plan, organize, direct, and coordinate daily business operations across four clinic locations to ensure efficiency and performance.
• Monitor daily operational metrics and generate weekly reports to identify trends, troubleshoot challenges, and maintain accountability.
• Mentor staff, resolve conflicts, and foster a collaborative, high-energy work culture.
• Ensure each clinic provides a welcoming environment and upholds quality patient care and professional integrity.
• Oversee clinic workflow and resource allocation so dental providers can focus on patient outcomes.
• Represent and champion the company’s vision, values, and quality standards.

Benefits

• Competitive compensation.
• Career advancement pathways.
• Collaborative team environment.
• Flexible health and insurance plans.
• Employee Assistance Program (EAP).
• Complimentary orthodontic treatment for the employee and family.
• Generous paid time off (PTO).
• Paid holidays.
• 401(k) retirement plan with matching company contributions.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed