Practice Manager - Westrock Orthodontics

Rock Dental Brands • West Memphis, AR

6d

About The Position

Westrock Orthodontics is seeking an experienced, high-energy Practice Manager to oversee daily business operations across four practice locations: West Memphis, Blytheville, Helena, and Forrest City. The role is a front-line leadership and business management position, using management tools and key metrics to track trends, improve clinic efficiency, and drive operational success. The manager will lead a dedicated team and champion the company’s vision, values, and quality standards.

The Practice Manager coordinates clinic operations, monitors performance, supports and develops staff, and ensures a welcoming environment and high standards of patient care. The role also oversees workflow and resource allocation so dental providers can focus on patient outcomes.

Requirements

• At least 1 year of operational leadership or management experience in a clinical or dental setting, or equivalent multi-unit operations experience.
• A proven history of leadership excellence, strong team management, and effective conflict resolution.
• Strong management abilities and a lead-by-example mindset.
• Exceptional verbal and written communication skills for connecting with staff, patients, and senior leadership.
• Excellent organizational and time-management skills, with the ability to work in a fast-paced, multi-location environment.
• Attention to operational metrics, scheduling efficiency, and administrative precision.

Nice To Haves

• Registered Dental Assistant (RDA) or Certified Dental Assistant (CDA) license preferred.
• CPR certification preferred.

Responsibilities

• Plan, organize, direct, and coordinate daily business operations across four clinic locations to maximize efficiency and performance.
• Monitor daily operational metrics and generate weekly reports to identify trends, troubleshoot challenges, and maintain accountability.
• Mentor staff, resolve conflicts, and foster a collaborative, high-energy work culture through supportive, hands-on leadership.
• Ensure each clinic provides a welcoming environment and upholds quality patient care and professional integrity.
• Oversee clinic workflow and resource allocation so dental providers can focus on patient outcomes.
• Represent and champion the company’s vision, values, and quality standards.

Benefits

• Competitive compensation.
• Clear career advancement pathways.
• Collaborative team environment.
• Flexible health and insurance plans.
• Employee Assistance Program (EAP).
• Complimentary orthodontic treatment for the employee and family.
• Generous paid time off (PTO).
• Paid holidays.
• 401(k) retirement plan with matching company contributions.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed