About The Position

The Practice Manager is the foundation of Westrock Orthodontics’ success and serves as the front-line supervisor and business manager. Through consistent daily monitoring and weekly reporting, the manager plans, organizes, directs, and coordinates the work and resources involved in running a service-oriented healthcare practice. The role is responsible for helping attain the company vision, uphold its values, and create a dynamic, patient-focused environment. The manager supports two regional clinics in Hot Springs and Texarkana, Arkansas, and drives and coordinates travel for the clinical team between both locations.

Requirements

  • At least 2 years of clinical operations experience; orthodontic or dental management experience is preferred, and medical clinic management experience is considered.
  • Exceptional organizational, prioritization, and multitasking skills in a fast-paced clinical environment.
  • Proven conflict-resolution and interpersonal communication skills.
  • Demonstrated professional excellence and leadership by example.
  • Active CPR certification.
  • Valid Arkansas driver’s license.
  • Strong management and leadership skills.
  • Ability to work well with the public.
  • Excellent verbal and written communication skills.
  • Strong people skills.
  • Extensive organizational skills and excellent attention to detail.
  • Excellent time-management skills.

Nice To Haves

  • Orthodontic or dental management background.

Responsibilities

  • Manage daily operations, staffing, and resources to maintain an efficient, service-focused practice.
  • Uphold Rock Dental Brands’ standards, core values, and reputation through outstanding patient care and clinic presentation.
  • Lead and inspire clinic staff to create a productive, positive, and patient-first work environment.
  • Support regional clinics in Hot Springs, Arkansas, and Texarkana, Arkansas.
  • Drive and coordinate travel for the clinical team between both locations.
  • Plan, organize, direct, and coordinate the work and resources involved in running the practice.
  • Monitor operations daily and provide weekly reporting.

Benefits

  • Competitive pay.
  • Career growth opportunities.
  • Talented and motivated team.
  • Flexible health and insurance options.
  • Employee Assistance Program.
  • Complimentary orthodontic treatments for the employee and family.
  • Paid time off.
  • Holiday pay.
  • 401(k) retirement plan with matching company contributions.
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