Practice Manager

Intermountain Health•Logan, UT

4d•$34 - $53

About The Position

The Practice Manager provides effective leadership and creates a culture of accountability for ambulatory care operations. The role oversees excellence in patient and caregiver safety, quality assurance of care, patient experience, equity, patient access, financial stewardship including budget management, caregiver engagement, and growth. The manager makes employment decisions, including hiring, performance evaluations, coaching, and corrective action, and supports ancillary services such as human resources and information systems. The Practice Manager typically collaborates with 5 to 13 physicians and/or APPs and 12 to 30 caregivers, and oversees approximately 1 to 4 clinics. The role may manage multiple specialties across a market, which may require travel, and may oversee up to 3 direct leader reports, fostering their development.

Requirements

Leadership experience and demonstrated ability to inspire and motivate others to create a culture of accountability and teaming.
Experience working in a matrixed organization and ability to influence non-direct reports to meet department goals.
Demonstrated effective communication and interpersonal relations skills.
Demonstrated ability to direct, supervise, and coach front office staff.
Strong computer skills, including proficiency in word-processing, spreadsheets, and advanced computer applications such as databases or presentations.
Ability to problem-solve and address issues raised by physicians, employees, and patients.
Experience managing a department budget.

Nice To Haves

Bachelor's degree in a related field.
2 years of leadership experience in a healthcare setting.

Responsibilities

Lead ambulatory care operations and create a culture of accountability.
Promote patient and caregiver safety, quality of care, patient experience, equity, and patient access.
Manage financial stewardship, including the department budget.
Support caregiver engagement and practice growth.
Make employment decisions, including hiring, performance evaluations, coaching, and corrective action.
Direct, supervise, and coach front office staff.
Support ancillary services such as human resources and information systems.
Lead and foster the development of up to 3 direct leader reports.
Develop a vision for the practice and execute plans to achieve it.
Problem-solve and address issues raised by physicians, employees, and patients.