Practice Manager

Choice Healthcare Services•Moreno Valley, CA

4d•$68,000 - $75,000

About The Position

The Practice Manager oversees the smooth and efficient operation of a designated dental practice area, working to meet organizational goals and objectives. The role includes building professional relationships with doctors, managing staffing and administrative requirements, preparing reports, ensuring service quality, and leading team meetings and action reporting. The manager works with internal teams, support teams, and vendors, and independently manages and guides staff in related functional areas. The position is with CHOICE Healthcare Services, a provider of pediatric dental care in the Southwest United States. The listed pay range is $68,000–$75,000 per year, based on experience, and the position is eligible for monthly bonuses.

Requirements

Education equivalent to an associate degree in a business- or dental-related field.
One to three or more years of relevant work experience as an office manager in a dental practice.
Knowledge of Microsoft Office and dental practice programs.
Ability to solve problems using basic knowledge and technology.
Ability to troubleshoot dental systems and technology with assistance from the IT Department to maintain service during system issues.
Demonstrated professional development through participation in and pursuit of higher-level, innovative training opportunities.

Nice To Haves

Bilingual in Spanish.

Responsibilities

Lead and supervise employees or managers, including hiring, training, and developing team members.
Support a high level of patient satisfaction by overseeing patient service efforts, resolving complaints, and implementing improvements to the patient experience.
Optimize the efficiency of office operations.
Manage budgets, expenses, costs, and resource allocation to achieve financial targets.
Ensure operations comply with company policies, industry regulations, and safety standards.
Monitor performance against key performance indicators and metrics, analyze results, and take corrective action as needed.
Communicate information between upper management and the team to keep everyone aligned with organizational goals.
Implement corporate strategies and initiatives.
Keep abreast of market trends, competition, and local factors that may affect the business.
Build professional relationships with doctors and coordinate staffing, administrative requirements, reports, quality assurance, team meetings, and action reporting.
Work with internal teams, support teams, and vendors.