Dermatology Practice Manager

Skin And Cancer Institute•Lake Havasu, AZ

5d•Onsite

About The Position

The Dermatology Practice Manager oversees the day-to-day administrative and operational functions of a busy dermatology clinic. The role is responsible for efficient office workflows, regulatory compliance, a positive patient experience, and coordination among clinical and administrative staff. The manager oversees clinic operations, payroll, staffing, onboarding, inventory, patient communications, scheduling, and staff performance. The position is based at 1840 Mesquite Ave, Ste G102, Lake Havasu, AZ 86403 and is listed as exempt, full-time, and onsite. The manager ensures compliance with HIPAA, OSHA, and applicable healthcare regulations; uses electronic medical record and communication systems; and coordinates prior authorizations, pharmacy matters, and lab and pathology tracking. The ideal candidate has healthcare office leadership experience, strong organizational and communication skills, and attention to detail. Experience in dermatology or a medical office is strongly preferred.

Requirements

Previous experience as a Front Office Lead, Office Administrator, or Practice Manager.
At least 3 years of experience in a medical practice leadership role.
Excellent organizational and multitasking abilities.
Strong leadership, training, and communication skills.
Proficiency with email tools, spreadsheets, databases, and EMR systems; EMA preferred.
Knowledge of HIPAA, OSHA, and healthcare operations.
Friendly, professional demeanor and strong attention to detail.
Ability to handle sensitive information with discretion and confidentiality.

Nice To Haves

Experience in dermatology or a medical office setting.
Associate or bachelor’s degree in healthcare administration, business, or a related field.
Dermatology or specialty practice management experience.

Responsibilities

Oversee daily clinic operations to support efficiency and patient flow.
Submit and audit payroll using the NoahFace biometric timekeeping system.
Manage schedules, staffing ratios, and adherence to labor laws.
Lead onboarding and completion of competencies at 3, 7, and 12 weeks.
Maintain supply inventory and place orders through McKesson and vendor portals.
Oversee front- and back-office operations and fill in as needed.
Maintain a clean, safe, and welcoming environment for patients and staff.
Monitor patient satisfaction, respond to Google reviews, and resolve complaints professionally.
Ensure staff encourage patient feedback and promote Google reviews using branded giveaways.
Schedule appointments and adjust provider schedules according to clinic guidelines.
Confirm Mohs surgery days in advance with the surgeon, technician, and senior manager.
Ensure compliance with HIPAA, OSHA, and applicable healthcare regulations.
Use EMA / ModMed EMR for scheduling, reporting, and task management.
Manage patient communications through Klara and Microsoft Teams.
Use CoverMyMeds for prior authorizations and pharmacy coordination.
Track labs and pathology through LabCorp and Quest Diagnostics portals.
Supervise staff to ensure duties are completed accurately and on time.
Coach, train, and support new and existing employees.
Address employee questions about scheduling, supplies, and office procedures.
Maintain accurate staff schedules and lunch compliance.
Attend biweekly manager meetings and communicate key takeaways to staff.