Multi-Site Practice Manager (Dermatology)

Anne Arundel Dermatology•Norfolk, VA

8d•Onsite

About The Position

Anne Arundel Dermatology is seeking an experienced Practice Manager to oversee a primary dermatology office and multiple satellite locations in Hampton Roads and Southeastern Virginia, including Norfolk, Virginia Beach, Suffolk, and Newport News. The manager oversees daily operations, leads clinical and administrative teams, supports patient satisfaction, and ensures regulatory compliance across locations. The role partners with physicians and executive leadership to improve operational performance and support practice growth. Regular travel between assigned locations is required, approximately 30% of the time. Anne Arundel Dermatology describes itself as a growing organization founded more than 50 years ago, with more than 300 clinicians and over 110 locations in seven states. It offers opportunities for professional growth, leadership development, training, and continuing education. The role is full time. Employees regularly working at least 30 hours per week are eligible for the benefits listed in the posting.

Requirements

Minimum of 5 years of progressive healthcare management or medical practice management experience.
Strong leadership and team-development skills.
Excellent communication and interpersonal abilities with physicians, providers, staff, and patients.
Ability to manage multiple priorities across several locations.
Strong analytical, organizational, and problem-solving skills.
Experience improving operational workflows and driving process improvement.
Proficiency with Microsoft Office Suite and healthcare software systems.
Working knowledge of electronic medical record (EMR/EHR) platforms.
Thorough understanding of HIPAA and healthcare regulatory compliance.
Ability to maintain professionalism, confidentiality, and sound judgment.
Ability to work independently while collaborating effectively with leadership.
Ability to travel approximately 30% between practice locations.
Ability to sit, stand, and walk for prolonged periods in medical office environments.
Ability to lift up to 15 pounds.

Nice To Haves

Bachelor's degree in Healthcare Administration, Business Administration, Public Health, Health Information Management, or a related field preferred.
Previous experience managing physician practices, outpatient clinics, or multi-site healthcare operations preferred.
Dermatology experience highly preferred but not required.

Responsibilities

Oversee daily operations of one primary office and multiple satellite locations throughout Southern Virginia.
Lead, coach, and manage the performance of front-office, clinical, and administrative staff.
Recruit, interview, onboard, train, and develop employees while fostering a positive, collaborative culture.
Partner with physicians and executive leadership to improve operational performance, patient satisfaction, and practice growth.
Monitor provider schedules to maximize patient access, provider productivity, operational efficiency, and clinic productivity.
Analyze KPIs and operational metrics to identify opportunities to improve workflows, patient experience, and financial performance.
Ensure compliance with HIPAA, OSHA, CLIA when applicable, company policies, and federal, state, and local regulations.
Manage office budgets, inventory, vendor relationships, and purchasing.
Resolve patient concerns professionally and maintain a high standard of customer service.
Lead staff meetings, coaching sessions, and performance evaluations.
Maintain accurate personnel documentation, including I-9 verification and required employment records.
Oversee administrative functions, including scheduling, billing coordination, revenue-cycle support, and practice operations.
Assist with front-desk or clinical operations during high patient volume or staffing shortages.
Travel regularly between assigned practice locations to provide operational support and leadership.
Perform other duties as assigned.