Dermatology Practice Manager

Skin And Cancer Institute•Redondo Beach, CA

4d•$62,400 - $72,000•Onsite

About The Position

The Dermatology Practice Manager oversees the day-to-day administrative and operational functions of a busy dermatology clinic. The role is responsible for efficient office workflows, regulatory compliance, a positive patient experience, and coordination among clinical and administrative staff. The ideal candidate has healthcare office leadership experience, strong organizational and communication skills, and careful attention to detail. The position is full-time and on-site at 2409 Artesia Blvd, Redondo Beach, CA 90278. The anticipated annual salary range is $62,400 to $72,000, with placement based on objective, job-related factors such as experience, education, training, skills, certifications, internal equity, and business considerations.

Requirements

Previous experience as a Front Office Lead, Office Administrator, or Practice Manager is required.
At least 3 years of experience in a medical practice leadership role is required.
Excellent organizational and multitasking abilities.
Strong leadership, training, and communication skills.
Proficiency with email tools, spreadsheets, databases, and EMR systems.
Knowledge of HIPAA, OSHA, and healthcare operations.
Friendly, professional demeanor and strong attention to detail.
Ability to handle sensitive information with discretion and confidentiality.

Nice To Haves

Experience in dermatology or a medical office setting is strongly preferred.
Dermatology or specialty practice management experience is strongly preferred.
An associate or bachelor's degree in healthcare administration, business, or a related field is preferred.
Experience with EMA EMR is preferred.

Responsibilities

Oversee daily clinic operations to support efficient workflows and patient flow.
Submit and audit payroll using the NoahFace biometric timekeeping system.
Manage schedules and staffing ratios and ensure adherence to labor laws.
Lead onboarding and competency completion at 3, 7, and 12 weeks.
Maintain supply inventory and place orders through McKesson and vendor portals.
Oversee front- and back-office operations, filling in as needed.
Maintain a clean, safe, and welcoming environment for patients and staff.
Monitor patient satisfaction, respond to Google reviews, and professionally resolve complaints.
Encourage staff to collect patient feedback and promote Google reviews using branded giveaways.
Schedule appointments and adjust provider schedules according to clinic guidelines.
Confirm Mohs surgery days in advance with the surgeon, technician, and senior manager.
Ensure compliance with HIPAA, OSHA, and applicable healthcare regulations.
Use EMA/ModMed EMR for scheduling, reporting, and task management.
Manage patient communications through Klara and Microsoft Teams.
Use CoverMyMeds for prior authorizations and pharmacy coordination.
Track labs and pathology through LabCorp and Quest Diagnostics portals.
Supervise staff to ensure duties are completed accurately and on time.
Coach, train, and support new and existing employees.
Address employee questions about scheduling, supplies, and office procedures.
Maintain accurate staff schedules and lunch compliance.
Attend biweekly manager meetings and communicate key takeaways to staff.