Administrative - Operations Manager (Days)

MedlinkHealth Anesthesia•Peterborough, NH

About The Position

We are seeking an experienced, dynamic Medical Practice Manager to lead and oversee the daily operational, financial, and administrative functions of a medical practice. The role drives practice performance, manages human resources, streamlines clinical workflows, maintains financial health, and ensures exceptional patient care standards. The ideal candidate demonstrates strong critical thinking, proactive leadership, excellent communication across all clinical levels, and a commitment to professional healthcare administration. The manager develops and oversees the operational budget, financial controls, accounts receivable, and revenue-cycle performance, and reports financial metrics to key stakeholders. They lead recruitment, onboarding, retention, and performance management for clinical and non-clinical staff; implement staffing models; foster a positive work culture; and oversee training programs. The role also optimizes patient flow, physician scheduling, and front-office operations; oversees referrals, patient satisfaction initiatives, and pharmaceutical supplies; ensures compliance with employment laws, clinical regulations, and HIPAA; manages medical records and data security; and collaborates with organizational leadership on strategic objectives and team culture.

Requirements

Associate degree in Healthcare Administration, Business, or a related field.
Minimum 5 years of relevant healthcare administration experience.
In-depth knowledge of medical office operations, billing, collections, scheduling, and staff benefit structures.
Ability to read, interpret, and enforce operational policies and clinical compliance standards.
Exceptional interpersonal, communication, delegation, and conflict-resolution skills.

Nice To Haves

Bachelor’s degree in Healthcare Management or Business Administration.
Prior supervisory experience as a Medical Practice Manager in an outpatient or medical clinic setting.

Responsibilities

Develop and manage the practice’s operational budget to support organizational goals.
Monitor internal financial controls, manage accounts receivable, oversee revenue-cycle performance, and report financial metrics to key stakeholders.
Lead recruitment, onboarding, retention, and performance management of clinical and non-clinical personnel.
Implement effective staffing models and foster a positive work culture.
Oversee ongoing administrative and clinical training programs.
Design efficient patient-flow processes to optimize physician scheduling and front-office operations.
Oversee referral processes, patient satisfaction initiatives, and pharmaceutical supply management.
Ensure adherence to employment laws, clinical regulatory standards, and HIPAA guidelines.
Oversee medical-record management, data-security protocols, and mandated reporting to regulatory agencies.
Collaborate with organizational leadership to execute strategic objectives.
Communicate performance and productivity standards for providers.
Cultivate a cohesive, mission-driven team environment.