Senior Practice Manager Gastroenterology

Banner Health•Sun City West, AZ

1d•Onsite

About The Position

The Senior Practice Manager provides interim practice management support at assigned locations across the region based on organizational need. The role plans, organizes, directs, and controls clinic and facilities management activities to maintain operations and achieve established goals and objectives. It establishes and maintains effective working relationships with physicians and requires travel to assigned practice locations. When no interim assignment is available, the manager supports other practice leaders and works on regional projects. The position oversees day-to-day clinic operations, staff, patient services, physician relations, facilities, marketing activities, and operating and capital budgets. It is based at Banner Health Center in Sun City West, Arizona. The stated schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m.; the position is exempt.

Requirements

Bachelor’s degree in business, healthcare, or a related field.
At least three years of experience managing a healthcare facility.
Strong knowledge and understanding of medical practice and clinic management, clinic operational structures and systems, and related policies, procedures, and processes.
Leadership experience that includes managing staff and budgets.
Excellent written and verbal communication skills.
Excellent public relations, human relations, and conflict resolution skills.
Ability to interact successfully and positively with physicians and employees at all levels throughout the organization.
Ability to travel to assigned practice locations.

Nice To Haves

Additional related education and/or experience.

Responsibilities

Direct day-to-day clinic staff activities during interim assignments and monitor productivity and clinic operations.
Develop and implement systems to achieve established policies, goals, and objectives; participate in accreditation processes and ensure compliance with applicable local, state, and federal codes and regulations.
Maintain efficient systems for quality patient services and patient satisfaction, and resolve patient concerns.
Manage physician relations, including practice management, orientation, follow-up support, and resolution of physician concerns.
Determine facility maintenance, equipment, and repair needs; coordinate internal or external resources and resolve day-to-day facility problems.
Participate in developing marketing plans and ensure their implementation and evaluation as needed.
Serve as a liaison to community business and civic leaders.
Oversee development and submission of annual operating and capital budgets and operate within approved budgets.
Select, train, coach, motivate, and evaluate staff; direct workflow, define assignments and responsibilities, and implement staff orientation.
Support other practice leaders and work on regional projects when an interim opportunity is unavailable.
Exercise authority over employment actions, including selection, training, coaching, and performance reviews.