Scheduler Senior - Specialty Gastroenterology
About The Position
The Scheduler Senior coordinates schedules and same-day and next-day add-on procedure requests for Specialty Gastroenterology. Working closely with Specialty Team Leaders, Charge Nurses, and Perioperative Nursing, the role supports efficient use of clinical staff and coordination of scheduled and add-on surgeries throughout the day in a customer-friendly manner. The Senior Scheduler enters patient flow data throughout the day to maintain the EPIC board, multitasks during the shift, answers phones, coordinates with physician offices, Preop, and PACU staff, and supports effective communication across the department.
Requirements
- High school diploma.
- General working computer knowledge, including Word, Excel, and the Internet.
- Excellent interpersonal skills.
- Ability to perform more than one task at a time and solve problems quickly.
- 1–3 years of experience in a related area.
- Surgical and/or medical office experience.
Responsibilities
- Speak with patients over the phone to schedule, remind, and follow up on appointments.
- Add, cancel, or make changes to appointments.
- Prepare daily call sheets.
- Perform patient intake, including completing and filing necessary records.
- Resolve appointment conflicts for staff and patients.
- Produce and process schedules and reports as requested by leadership.
- Plan and coordinate resources in accordance with organizational policies and procedures.
- Perform other duties as assigned.
- Coordinate schedules and same-day and next-day add-on procedure requests.
- Enter patient flow data to maintain the EPIC board.
- Answer phones and coordinate with physician offices, Preop, and PACU staff.
- Facilitate communication throughout the department.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
