Specialty Clinic Scheduler

York General•York, NE

About The Position

York General is seeking a full-time, day-shift scheduler for its Specialty Clinic. The role handles scheduling and reception for patient visits, prepares provider clinic schedules, and assists with patient-visit preparation. It also involves greeting patients and visitors, providing general customer service, answering calls, coordinating with physician offices, and informing patients about appointments and required preparation. The clinic has more than 70 rotating providers who see over 1,200 patients per month at the facility.

Requirements

  • High school diploma or equivalent.
  • Ability to multitask and strong organizational skills.

Nice To Haves

  • Clinical training or experience in healthcare is preferred.

Responsibilities

  • Schedule and receive Specialty Clinic patient visits.
  • Prepare schedules for each provider’s clinic and assist with preparation for patient visits.
  • Greet the public and direct people to the appropriate destination or staff member.
  • Provide general customer service to the public, patients, and their families.
  • Answer calls coming into the Specialty Clinic using good communication skills.
  • Communicate with physician offices to obtain scheduling information and other information required for provider clinics.
  • Notify patients of appointment times and explain required laboratory or diagnostic work and information to bring to appointments.

Benefits

  • Excellent benefits package.
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