Scheduler- OBGYN Clinic

Prime Healthcare•Lewiston, ME

About The Position

The Clinic Scheduler works in the OBGYN Clinic at Central Maine Medical Center in Lewiston, Maine. The role schedules, cancels, and confirms patient appointments through direct or indirect contact with customers. It also ensures patient demographic information is entered accurately and completely into the computer system and obtains authorizations when applicable. This is a full-time, day-shift position.

Requirements

High school diploma or equivalent.
Knowledge of medical terminology.
Ability to follow oral and written instructions.
Ability to multitask and maintain a high level of confidentiality.
Strong oral and written communication skills when dealing with patients, coworkers, and the public.
Excellent telephone etiquette skills.
Basic computer skills and understanding of a Microsoft Windows environment.
Working knowledge of office equipment such as copiers, fax machines, and other office equipment.

Nice To Haves

Experience in a hospital or physician office setting.

Responsibilities

Schedule, cancel, and confirm patient appointments through direct or indirect contact with customers.
Enter accurate, complete, and thorough patient demographic information into the computer system.
Secure authorizations when applicable.