Associate Director OBGYN Clinic

Banner Health

3d•Onsite

About The Position

The Associate Director leads operations across two OB/GYN clinic locations in Tucson and oversees approximately 50 healthcare professionals, including medical assistants, registered nurses, clerical staff, and surgery schedulers. The role partners with OB/GYN physicians, subspecialists, senior leaders, and centralized departments to provide high-quality care and advance organizational goals. Responsibilities include managing clinic flow, staffing, patient throughput, regulatory compliance, budget performance, and survey readiness for ADHS and The Joint Commission. The Associate Director also develops staff, leads process improvement initiatives, and coordinates with HR, Finance, IT, Quality, and other departments. This position provides overall leadership for employed physician practices within a specific service line, including business operations, strategic planning and development, and the practices’ standing in the business community. It supports efficient delivery of patient care, service excellence, employee engagement, safety, revenue growth, cost reduction, and alignment with the organization’s mission, vision, and values. The primary location is BUMG Health Center North; travel to Houghton Women’s Center is expected later. Standard hours are Monday through Friday, 8 a.m. to 5 p.m., with occasional weekend projects and evening accessibility sometimes needed.

Requirements

Bachelor’s degree in business administration or health services administration, or equivalent education as normally obtained through completion of such a degree.
At least five years of healthcare management experience.
Strong knowledge of business and/or healthcare administration and understanding of healthcare management.
Ability to address multiple projects, demands, and issues simultaneously.
Excellent written and verbal communication skills.
Planning, organizational, and conceptual skills.
Must sign an Arizona Criminal History Affidavit upon hire.

Nice To Haves

Additional related education and/or experience.

Responsibilities

Lead operations across two OB/GYN clinic locations and oversee a team of approximately 50 healthcare professionals.
Manage daily clinic flow, staffing, and patient throughput.
Ensure regulatory compliance, budget performance, and survey readiness for ADHS and The Joint Commission.
Develop staff and drive process improvement initiatives.
Serve as a liaison across HR, Finance, IT, and Quality teams to advance cross-functional goals.
Provide leadership for employed physician practices within a specific service line, including business operations, strategic planning, and development.
Partner with the market manager to build and maintain community relationships and partnerships that attract and retain customers and support Banner’s brand positioning.
Partner with Public Relations and Marketing on location, provider, and specialty promotion; respond to information requests, identify providers for media opportunities, and provide staff for community events.
Promote high-quality service and support process improvements that enhance clinical services, outcomes, and patient throughput.
Work with medical group and organizational leaders to support effective and efficient patient care delivery.
Foster employee engagement and service excellence, set performance standards, and manage service improvement and recognition efforts.
Prioritize safety in the design and redesign of practices and services and allocate resources for improvement activities.
Partner with other departments to improve patient care, increase revenue potential, and decrease costs.
Develop areas of responsibility in alignment with the organization’s mission, vision, and values; communicate and measure operational goals.
Collaborate across the integrated healthcare system, including with centralized service departments, health plans, and leadership teams.