Practice Manager (Outpatient)

Adventist Health•Los Angeles, CA

5d•$78,000 - $95,519

About The Position

The Practice Manager manages the daily operations of one or more medical practices, planning programs and allocating and assigning duties to employees. The role reviews medical records for compliance and billing requirements and monitors practice activities and operations to help ensure objectives are met. Additional duties may include personnel, financial, clerical, housekeeping and maintenance, and purchasing functions. The manager oversees and directs assigned clinic operations, ensuring compliance with regulatory requirements and organizational policies and procedures. The role communicates operational opportunities and best practices to the Director of Operations and ensures best practices are implemented and maintained across assigned clinics. The manager also works with the Director of Operations on revenue management policies, procedures and systems that support effective billing and collections; uses performance scorecards and operational and financial reporting; and defines staff responsibilities, qualifications, competencies and measurable performance expectations. The position exercises independent judgment in recruiting, training, coaching, supervising and directing assigned staff. Other job-related duties may be assigned.

Requirements

Bachelor’s degree in business administration or an equivalent combination of education and related experience is required.
Hospital Fire and Life Safety (HLFS) certification is required.

Nice To Haves

Master’s degree preferred.
Three years of technical experience preferred.
One year of leadership experience preferred.
Cardiopulmonary Resuscitation (CPR) certification or Basic Life Support (BLS) certification from an approved vendor per Adventist Health policy preferred.

Responsibilities

Manage the daily operations of one or more medical practices, including planning programs and allocating and assigning employee duties.
Review medical records for compliance and billing requirements.
Monitor practice activities and operations to help ensure the practice meets its objectives.
Oversee and direct assigned clinic operations and ensure compliance with regulatory requirements and organizational policies and procedures.
Communicate operational opportunities and best practices to the Director of Operations, and ensure best practices are implemented and maintained across assigned clinics.
Work with the Director of Operations to ensure appropriate revenue management policies, procedures and systems support effective billing and collections.
Use performance scorecards and operational and financial reporting, including performance ratio analysis and other region- or clinic-specific metrics.
Define job responsibilities, qualifications and competencies, and measurable performance expectations for all positions.
Recruit, train, coach, supervise and responsibly direct assigned staff using independent judgment.
Perform other job-related duties as assigned.