Practice Manager (Outpatient)

Adventist Health•Los Angeles, CA

About The Position

The Practice Manager manages the daily operations of one or more medical practices. The role plans programs, allocates and assigns employee duties, reviews medical records for compliance and billing requirements, and monitors activities and operations to ensure practices meet their objectives. Additional duties may include personnel, financial, clerical, housekeeping and maintenance, and purchasing functions. The manager oversees assigned clinics and ensures their operations comply with regulatory requirements and organizational policies and procedures. The role communicates operational opportunities and best practices to the Director of Operations (DOO), works with the DOO on revenue management policies, procedures, and systems, and uses performance scorecards and operational and financial reporting to monitor results. The manager defines responsibilities, qualifications and competencies, and measurable performance expectations for positions; recruits, trains, coaches, supervises, and directs assigned staff; and performs other job-related duties as assigned. Adventist Health requires associates to receive required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply. Adventist Health participates in E-Verify.

Requirements

Bachelor’s degree in business administration or an equivalent combination of education and related experience.
Hospital Fire and Life Safety (HLFS) certification/license is required.
Associates must receive all required vaccinations as a condition of employment and annually thereafter, where applicable; medical and religious exemptions may apply.

Nice To Haves

Master’s degree.
Three years of technical experience.
One year of leadership experience.
Cardiopulmonary Resuscitation (CPR) or Basic Life Support (BLS) certification from an approved vendor per Adventist Health policy.

Responsibilities

Manage the daily operations of assigned medical practices and clinics.
Plan programs and allocate and assign duties to employees.
Review medical records for compliance and billing requirements.
Monitor activities and operations to ensure practices meet their objectives.
Perform additional personnel, financial, clerical, housekeeping, maintenance, and purchasing functions as needed.
Ensure clinics operate in accordance with regulatory requirements and organizational policies and procedures.
Communicate operational opportunities and best practices to the Director of Operations (DOO).
Ensure best practices are implemented and maintained throughout assigned clinics.
Work with the DOO to ensure appropriate revenue management policies, procedures, and systems support effective billing and collections.
Use performance scorecards and operational and financial reporting, including performance ratio analysis and other region- or clinic-specific metrics.
Define job responsibilities, required qualifications and competencies, and measurable performance expectations for all positions.
Recruit, train, coach, supervise, and responsibly direct assigned staff using independent judgment.
Perform other job-related duties as assigned.