Practice Manager (Outpatient) - Full time - Day Shift

Adventist Health•Lodi, CA

About The Position

The Practice Manager manages the daily operations of one or more medical practices. The role plans programs, allocates and assigns employee duties, reviews medical records for compliance and billing requirements, and monitors practice activities to ensure objectives are met. Additional duties may include personnel, financial, clerical, housekeeping and maintenance, and purchasing functions. The manager oversees assigned clinic operations and ensures compliance with regulatory requirements and organizational policies and procedures. In partnership with the Director of Operations (DOO), the manager communicates operational opportunities and best practices, helps establish effective revenue-management policies and systems for billing and collections, and uses performance scorecards and operational and financial reports to monitor results. The role also defines responsibilities, qualifications, competencies, and performance expectations for clinic positions, and recruits, trains, coaches, supervises, and directs staff.

Requirements

Bachelor’s degree in business administration or an equivalent combination of education and related experience.
Basic Life Support (BLS) certification from an approved vendor per Adventist Health policy is required for the facility.

Nice To Haves

Master’s degree.
Three years of technical experience.
One year of leadership experience.
Cardiopulmonary Resuscitation (CPR) certification or Basic Life Support (BLS) certification from an approved vendor per Adventist Health policy.

Responsibilities

Oversee and direct the operations of assigned clinics.
Ensure clinics operate in accordance with regulatory requirements and organizational policies and procedures.
Communicate operational opportunities and best practices to the Director of Operations (DOO).
Ensure best practices are implemented and maintained throughout assigned clinics.
Work with the DOO to ensure appropriate revenue-management policies, procedures, and systems support effective billing and collections.
Use performance reporting structures, including performance scorecards, operational and financial reporting, performance ratio analysis, and clinic- or region-specific metrics.
Define job responsibilities, qualifications and competencies, and measurable performance expectations for all positions.
Recruit, train, coach, supervise, and responsibly direct assigned staff.
Plan programs and allocate and assign duties to employees.
Review medical records for compliance and billing requirements.
Monitor activities and operations to ensure the practice meets its objectives.
Perform other job-related duties as assigned.