Manager, Operations (Outpatient), Full-time, Day shift
About The Position
The Manager, Operations (Outpatient) manages outpatient facility operations to ensure the delivery of high-quality, cost-effective medical services. The role oversees clinical, quality, administrative, and fiscal aspects of the organization; identifies and resolves technical, operational, and organizational problems; and supervises and directs assigned personnel using professional and supervisory discretion and independent judgment. The manager works with the site medical expense team to control targeted costs, manages clinic operations and budgets, and partners with physicians and senior staff on cost reduction, revenue enhancement, program expansion, business development, and new care models. The position also leads quality improvement, utilization, medical cost reduction, staffing, and operational planning.
Requirements
- Bachelor’s degree or an equivalent combination of education and related experience.
- All associates must receive required vaccinations as a condition of employment and annually thereafter, where applicable; medical and religious exemptions may apply.
Nice To Haves
- Master’s degree.
- Five years of technical experience.
- One year of leadership experience.
Responsibilities
- Work with the site medical expense team to direct actions that control targeted costs for inpatient and outpatient services.
- Conduct regular, agenda-driven staff meetings to address issues and concerns and communicate the organization's mission.
- Manage, organize, and plan the operation of assigned clinics.
- Develop and manage budgets, including planning, monitoring, and maintaining staffing, capital, and operational budgets.
- Review clinic systems, concerns, budgets, and goals with physicians, including cost reduction and revenue enhancement.
- Strategize with senior staff regarding program expansion, business development, and new care models.
- Focus on quality improvement, utilization, and reducing medical costs while incorporating provider partners' skills whenever possible.
- Provide staff leadership, direction, and guidance as appropriate.
- Plan, budget, organize, and manage the department to meet operational and strategic objectives.
- Analyze and interpret complex data sets and reports, including variance analyses and financial, quality, and population-specific reports.
- Develop and update comprehensive medical management work plans and programs to ensure revenue accuracy.
- Perform other job-related duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
