Manager, Operations (Outpatient), Full-time, Day Shift
About The Position
The Manager, Operations (Outpatient) manages facility outpatient operations to ensure the delivery of high-quality, cost-effective medical services. The role oversees clinical, quality, administrative, and fiscal aspects of the organization; identifies and resolves technical, operational, and organizational problems; and supervises and directs assigned personnel using professional and supervisory discretion and independent judgment. The manager organizes and plans clinic operations, develops and manages budgets, guides staff, and works with medical expense teams, physicians, and senior staff on cost control, quality improvement, business development, program expansion, and new care models. The position also develops and updates medical management work plans and programs to support revenue accuracy.
Requirements
- Bachelor’s degree or equivalent combination of education and related experience.
Nice To Haves
- Master’s degree.
- Five years of technical experience.
- One year of leadership experience.
Responsibilities
- Work with the site medical expense team to direct actions that control targeted costs for inpatient and outpatient services.
- Conduct regular, agenda-driven staff meetings to address issues and concerns and communicate the organization's mission.
- Manage, organize, and plan the operation of assigned clinics.
- Develop and manage budgets, and plan, monitor, and maintain staffing, capital, and operational budgets.
- Assist physicians in reviewing clinic systems, concerns, budgets, and goals, including cost reduction and revenue enhancement.
- Strategize with senior staff regarding program expansion, business development, and new care models.
- Focus on quality improvement, utilization, and reducing medical costs while incorporating provider partners' skills whenever possible.
- Provide leadership, direction, and guidance to staff.
- Plan, budget, organize, and manage the department to accomplish operational and strategic objectives.
- Analyze and interpret complex data sets and reports, including variance analysis and financial, quality, and population-specific reports.
- Develop and update comprehensive medical management work plans and programs to ensure revenue accuracy.
- Perform other job-related duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
