Pharmacy Manager Jobs

About The Position

Requirements

• Active Pharmacist License in the state where the store is located.
• Active National Provider Identifier (NPI).
• Not listed on the DEA Excluded Parties list.
• 1–2 years of experience as a Pharmacist.
• Ability to complete required training within the designated timeframe.
• Ability to concentrate on tasks, pivot between tasks, and confirm prescription information and label accuracy.
• Customer service and team orientation, including responding appropriately to patients’ needs and reactions.
• Verbal and written communication skills, including active listening.
• Ability to use mathematics to calculate prescription quantities, days’ supply, and bottle counts.
• Ability to identify challenging interactions and select an appropriate course of action.
• Ability to lead, delegate, motivate, coach, and manage team performance.
• Ability to work nights and weekends and maintain regular, predictable attendance.
• Physical ability to remain mobile and upright for extended periods; lift, scan, and bag items; reach, stretch, stoop, and perform repetitive finger movements; and handle objects with visual precision.
• Close visual acuity for tasks such as transcribing, using a computer terminal, and inspecting small parts.
• Ability to occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects requiring negligible force.
• Ability to communicate and receive detailed information orally.

Nice To Haves

• Completion of the CVS Pharmacy Manager Emerging Leader (PM-EL) program.
• 3–5 years of related work experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

• Lead and develop the pharmacy team to provide exceptional patient care and promote best practices.
• Manage and improve patient health through safe and appropriate dispensing, counseling, and immunizing practices.
• Oversee the pharmacy team during bench shifts; coach team members and follow up to strengthen pharmacy performance measures.
• Direct the team in following pharmacy workflow procedures and safety guardrails to support safe, accurate prescription fulfillment.
• Promote compassionate, empathetic patient experiences; collaborate with patients’ healthcare teams and proactively resolve insurance or medication issues.
• Offer and deliver immunizations and support Pharmacy Technicians in learning to immunize.
• Manage pharmacy inventory according to best practices, with special attention to cold chain products.
• Onboard new Technicians and Pharmacists for the store and district, provide CVS workflow training, and monitor timely completion of required training and licensure.
• Ensure pharmacy operations comply with state Board of Pharmacy regulations and escalate issues to the Rx DL when needed.
• Partner with the Store Manager to maintain a pipeline of cross-trained colleagues and ensure they progress toward required training and licensure.
• Oversee Staff Pharmacists and District Support Pharmacists where applicable; manage performance through observation, feedback, and validation, deliver annual reviews, and address performance gaps.
• Remain flexible for scheduling and business needs; write or delegate and oversee the pharmacy schedule.
• Review business reporting, identify operational insights, and develop action plans addressing workflow, service, patient care, and compliance.
• Establish a culture of safety, empowerment, and inclusion; encourage feedback and take relevant action to support psychological safety.
• Maintain clinical and technical skills through required training and continuing medical education, and seek opportunities to expand knowledge.
• Support access to care and patient outcomes through pharmacist-delivered clinical care, including testing and prescribing services where permissible.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for controlled substances, recordkeeping, privacy, security, and workplace safety.
• Attend work regularly and predictably, including nights and weekends, and complete required training within designated timeframes.
• Lead by example, delegate tasks, empower and motivate colleagues, foster collaboration, solve problems, adapt to changing circumstances, and take accountability.
• Coach, encourage, provide feedback to, discipline, or terminate pharmacy team members as appropriate.
• Perform additional tasks as directed by a supervisor or manager.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Paid time off
• Retirement savings options
• Wellness programs
• Other resources, based on eligibility