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Order Entry Specialist

Renewal by Andersen Metro & Midwest•Lawrenceville, GA
•Onsite

About The Position

Renewal by Andersen, the custom division of Andersen Windows, is seeking a reliable and detail-oriented Order Entry Specialist/Order Creation Coordinator. The role enters orders from sales contracts and measurement technician reports, verifies required documentation, and supports sales teams with customer account questions. The position is based onsite at the Lawrenceville office and is scheduled Monday through Friday, 8:00 a.m. to 5:00 p.m. Compensation is $22 per hour.

Requirements

  • Experience using a CRM system.
  • Proficiency in Microsoft Office.
  • At least two years of sales support or order entry experience.
  • Experience multitasking under pressure.
  • Comfort speaking on the phone.
  • Strong written and verbal communication skills.

Responsibilities

  • Enter detailed orders into the ordering system using sales contracts and measurement technician reports.
  • Create orders in the system and ensure all required documentation has been obtained.
  • Place orders on hold when documentation is missing.
  • Follow up on held orders multiple times a day.
  • Upload documents to customer accounts.
  • Manage and maintain voicemails and emails.
  • Support the Sales team by answering questions related to customer accounts.
  • Run and email daily reports.

Benefits

  • Full insurance package, including medical, dental, vision, and life insurance.
  • 401(k) with company match.
  • Student tuition reimbursement program.
  • Employee perks program.
  • PTO, paid holidays, and floating holidays.

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